Nov 23, 2020 5:49 AM - edited Nov 23, 2020 6:03 AM
what do you exactly mean with "the live chat is not popup on mobile"?
For me i looks fine. I get the live chat button on a smaller sized chrome window and on my mobile phone (Huawei P30 Pro).
Maybe you have a caching issue. Try to clear the cache of your browser, maybe this helps. Can you maybe try another mobile phone?
Hopefully some of that might help.
If you like i can send you screenshots.
Nov 23, 2020 9:48 AM
Sorry, i'm not understanding correctly.
Let's start again.
I'm on your page with my smartphone, how should i start the chat? With click on the chat icon on the lower left side? Or how should it open?
If i click on that icon what should happen? For me it goes on fullscreen and i can chat.