Link-Button are not working in Outlook

Roger · ‎Feb 24, 2021

We have a strange phenomenon. The following link works in all Apple Mail, Gmail etc. clients but not in Outlook. Does anyone know this problem? What is wrong?

Roger · ‎Feb 26, 2021

@alyssamwilie thank's for your support. The link isn't working it all. We tried on different computer. The strange thing is, that it works on all different email clients but not on Outlook. It seems to be, that Outlook doesn't support this kind of inline styling, where you have different elements included. As soon as we separate the cta from the other elements (image, rich text, cta) it works again. So finally, it's not a Hubspot issue, it's not supported on Outlook.

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alyssamwilie · ‎Feb 25, 2021

@Roger We'd need some more info to try and help.

1. What exactly is it not doing? You can't click on it all? The link isn't going to the correct place? The link isn't showing styled correctly?

2. Has it been tested on more than one computer?

3. Do you have a preview page of the email so we could see the link in context?

If this answer solved your question, please mark it as the solution.

Alyssa Wilie

Web Developerat Lynton

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Roger · ‎Feb 26, 2021

@alyssamwilie thank's for your support. The link isn't working it all. We tried on different computer. The strange thing is, that it works on all different email clients but not on Outlook. It seems to be, that Outlook doesn't support this kind of inline styling, where you have different elements included. As soon as we separate the cta from the other elements (image, rich text, cta) it works again. So finally, it's not a Hubspot issue, it's not supported on Outlook.

dennisedson · ‎Feb 25, 2021

Hey @Roger

What does it do?

@alyssamwilie any thoughts?

Might add a space before that !important

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