Link-Button are not working in Outlook

SOLVE
Roger
Contributor

We have a strange phenomenon. The following link works in all Apple Mail, Gmail etc. clients but not in Outlook. Does anyone know this problem? What is wrong?

 

<a href="https://discover.valais.ch/e2t/tc/VVW7y-8HmPwzW403LMK8VjJl2W4CCSrm4nrCsJN8BHR5B3lGmwV1-WJV7CgLVkW61F..." style="color:#00a4bd; mso-line-height-rule:exactly; text-underline-color:#c20e1a!important" data-hs-link-id="0" target="_blank">

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1 Accepted solution

Accepted Solutions
Roger
Solution
Contributor

@amwilie thank's for your support. The link isn't working it all. We tried on different computer. The strange thing is, that it works on all different email clients but not on Outlook. It seems to be, that Outlook doesn't support this kind of inline styling, where you have different elements included. As soon as we separate the cta from the other elements (image, rich text, cta) it works again. So finally, it's not a Hubspot issue, it's not supported on Outlook. 

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3 Replies 3
dennisedson
Community Manager

Hey @Roger 

What does it do?

@amwilie any thoughts?

Might add a space before that !important

 

Thanks,

Dennis




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0 Upvotes
amwilie
Key Advisor | Elite Partner

@Roger We'd need some more info to try and help.

1. What exactly is it not doing? You can't click on it all? The link isn't going to the correct place? The link isn't showing styled correctly?

2. Has it been tested on more than one computer?

3. Do you have a preview page of the email so we could see the link in context?

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Alyssa Wilie

Web Developer at LyntonWeb

If this answer solved your question, please mark it as the solution!

0 Upvotes
Roger
Solution
Contributor

@amwilie thank's for your support. The link isn't working it all. We tried on different computer. The strange thing is, that it works on all different email clients but not on Outlook. It seems to be, that Outlook doesn't support this kind of inline styling, where you have different elements included. As soon as we separate the cta from the other elements (image, rich text, cta) it works again. So finally, it's not a Hubspot issue, it's not supported on Outlook. 

View solution in original post