Javascript and HTML lightbox functions in Sandbox and not Production
SOLVE
We are building a landing page for a video sales funnel. We need a button on the page that, when clicked, a lightbox pops up with a multistep formstack form embedded within. Testing in our sandbox account worls well, however, when we rebuilt the page in production and moved the code over exactly as it was, the button will not open the lightbox. We are using the standard growth theme and hiding the header and footer with:
Javascript and HTML lightbox functions in Sandbox and not Production
SOLVE
Hi @EAmoroso I think it might just be a debug/cache issue, both links and pop-ups work for me 🙂
I recommend using this unofficial chrome extension for HubSpot Developers that include the parameters for Debug and Cache Buster so you can quickly check whether the issue persists before spending a lot of time troubleshooting.
If my reply answered your question please mark it as a solution to make it easier for others to find.
Javascript and HTML lightbox functions in Sandbox and not Production
SOLVE
Hi @EAmoroso I think it might just be a debug/cache issue, both links and pop-ups work for me 🙂
I recommend using this unofficial chrome extension for HubSpot Developers that include the parameters for Debug and Cache Buster so you can quickly check whether the issue persists before spending a lot of time troubleshooting.
If my reply answered your question please mark it as a solution to make it easier for others to find.
Javascript and HTML lightbox functions in Sandbox and not Production
SOLVE
Hi, @EAmoroso👋 Thanks for your post. Adding your code samples as well as the preview links helps our community to understand the issue.
I'd like to invite some of our community members to the conversation — hey @Jnix284@coldrickjack@ankitparmar09 have you built out anything like this recently?
Thank you for taking a look! — Jaycee
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