Is this a template issue on our homepage?

gfoley2
Member

Hi there, yesterday we started receiving calls that our homepage was rendering off. I have been on phone with Hubspot support but first few times, they weren't seeing what I and others were seeing. I have checked template and CSS and it looks fine. What else could be going on here?

 

https://www.emergency-response-planning.com/

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4 Replies 4
Kevin-C
Recognized Expert | Partner

Hey @gfoley2 

 

To help diagnose could you answer a few questions?

 

  • What template are your using?
  • Could you describe what it is that's incorrect?
  • Are you able to reproduce the error consistantly?
  • Does the error seem to be tied to a specific browser or viewport size?
  • Have you tried anything to fix the issue?
gfoley2
Member

I originally tried to restore  older content but that didn't solve for it. 

 

I've been looking at the user agent to see if there were an abnorbalities. I talked to IT to see if we were blocking anything/changed configurations. 

 

 

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Jsum
Key Advisor
Could you describe the issue? I looking at it through desktop on mobile, and it looks like maybe your fonts are to large. It possible that a rogue style sheet was attached globally and is forcing some unwanted css changes. If you've done any template work to your site recently, that is probably the cause.
laxmi
Member

you can restore your page's old content through page history

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