CMS Development

gfoley2
Member

Is this a template issue on our homepage?

Hi there, yesterday we started receiving calls that our homepage was rendering off. I have been on phone with Hubspot support but first few times, they weren't seeing what I and others were seeing. I have checked template and CSS and it looks fine. What else could be going on here?

 

https://www.emergency-response-planning.com/

0 Upvotes
4 Replies 4
Kevin-C
Recognized Expert | Partner
Recognized Expert | Partner

Is this a template issue on our homepage?

Hey @gfoley2 

 

To help diagnose could you answer a few questions?

 

  • What template are your using?
  • Could you describe what it is that's incorrect?
  • Are you able to reproduce the error consistantly?
  • Does the error seem to be tied to a specific browser or viewport size?
  • Have you tried anything to fix the issue?
Kevin Cornett - Sr. Solutions Architect @ BridgeRev
gfoley2
Member

Is this a template issue on our homepage?

I originally tried to restore  older content but that didn't solve for it. 

 

I've been looking at the user agent to see if there were an abnorbalities. I talked to IT to see if we were blocking anything/changed configurations. 

 

 

0 Upvotes
laxmi
Member

Is this a template issue on our homepage?

you can restore your page's old content through page history

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Jsum
Key Advisor

Is this a template issue on our homepage?

Could you describe the issue? I looking at it through desktop on mobile, and it looks like maybe your fonts are to large. It possible that a rogue style sheet was attached globally and is forcing some unwanted css changes. If you've done any template work to your site recently, that is probably the cause.