CMS Development

MValentin8
Member

Integrate Hubspot Knowledge Hub to Wordpress site

SOLVE

I would like to know if it is possible to integreate the knowledge hub site to wordpress with html so the sites have the same design. How would an integration like if possible? Do we need to make a login or can it also be a public site? 

1 Accepted solution
Jnix284
Solution
Hall of Famer

Integrate Hubspot Knowledge Hub to Wordpress site

SOLVE

@GRajput the content embed option does NOT work with Knowledge Base Articles, it is a Content Hub tool for website content and the Knowledge Base is part of Service Hub. None of the options you've provided are viable solutions for this question.

 

@MValentin8 there is no direct way to integrate knowledge base articles with a WordPress site that I've come across - there is not an API for the Knowledge Base and per this idea, it was marked as not currently planned as recently as 2020.

 

A Knowledge Base in HubSpot can be public or private (requiring membership), here's how to configure private access.

 

The only option currently would be to link to the HubSpot Knowledge Base from your WordPress website.

 

There are open feature requests in development to allow more customization for the Knowledge Base, even then, I don't think it would be fully customizable to the point where a developer could make it match an existing website.

 

Knowledge Base is a tool within HubSpot with it's own design features and capabilities, it wasn't designed to be contained within a website, even if your website is hosted using HubSpot directly.


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon

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1 Reply 1
Jnix284
Solution
Hall of Famer

Integrate Hubspot Knowledge Hub to Wordpress site

SOLVE

@GRajput the content embed option does NOT work with Knowledge Base Articles, it is a Content Hub tool for website content and the Knowledge Base is part of Service Hub. None of the options you've provided are viable solutions for this question.

 

@MValentin8 there is no direct way to integrate knowledge base articles with a WordPress site that I've come across - there is not an API for the Knowledge Base and per this idea, it was marked as not currently planned as recently as 2020.

 

A Knowledge Base in HubSpot can be public or private (requiring membership), here's how to configure private access.

 

The only option currently would be to link to the HubSpot Knowledge Base from your WordPress website.

 

There are open feature requests in development to allow more customization for the Knowledge Base, even then, I don't think it would be fully customizable to the point where a developer could make it match an existing website.

 

Knowledge Base is a tool within HubSpot with it's own design features and capabilities, it wasn't designed to be contained within a website, even if your website is hosted using HubSpot directly.


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon