Image quality issue in marketing email template

SOLVE
alt36
Contributor

Hello, super novice here... Downloaded a free email template and uploaded images (png) into rich text fields. Resized and set DPI to 300. Images look fine in preview mode (viewed in web tab), but came across very blurry in test email.

 

Any advice would be much appreciated!

 

 

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1 Accepted solution

Accepted Solutions
dennisedson
Solution
Community Manager

@alt36, if you added the image in a rich text field, you should be able to open up the code view of the rich text editor.(click on tools -- source code)  there you should see the image url.  you can append the ?noresize to the end of it

it should look something like:

<img src="https://cdn2.hubspot.net/hubfs/xxxx/bigimage.jpg?noresize" width="300">

Thanks,

Dennis


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dennisedson
Community Manager

@alt36, add ?noresize to the end of the img src

here is an article on it

Thanks,

Dennis


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alt36
Contributor

Thanks Dennis. I did read that somewhere, just not sure how to access the image source in the paid for template. Can I do this on the actual image file in Hubspot? Or would I need to access the template in design manager, clone the module to html, and do it there?

 

For a platform supposedly built for the everyday user, I am finding Huspot increasingly difficult to work with 😞

 

 

0 Upvotes
dennisedson
Solution
Community Manager

@alt36, if you added the image in a rich text field, you should be able to open up the code view of the rich text editor.(click on tools -- source code)  there you should see the image url.  you can append the ?noresize to the end of it

it should look something like:

<img src="https://cdn2.hubspot.net/hubfs/xxxx/bigimage.jpg?noresize" width="300">

Thanks,

Dennis


We are excited to announce that the Community will be launching a weekly newsletter on November 2, 2020!
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dennisedson
Community Manager

@alt36

ps

once you get into the flow of hubspot, it is pretty powerful and easy to use.  Hopefully you bought a template that is easy to work with 🙂

Thanks,

Dennis


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alt36
Contributor

Thank you. I had to do away with most the template and replace the image modules with rich text, but this did end up working well. Most appreciated!

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