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INVALID_SIGNATURE in Developer Info

BarryGrennan
Key Advisor

I can't view developer info on any portal I have access to.

 

Things I've already tried:

- Logging out and logging back in 😅

- Clearing browser cache and history

- Turning off all browser extensions

- Tried different browsers

 

Any ideas?

 


profile2022aBarry Grennan

Freelance HubSpot CMS Developer

Website | Contact | LinkedIn

 

 

0 Upvotes
1 Accepted solution
BarryGrennan
Solution
Key Advisor

Hi @Jaycee_Lewis ,

 

Thanks for your reply!

 

It was on the Cog menu when you click Developer Info. Where it should show the json info for the page, instead it said INVALID_SIGNATURE.

I figured it out eventually, it was NordVPN. I wasn't even using the VPN but there's a hidden tracker blocking setting that was causing the issue. Turned that off and we're in business!


profile2022aBarry Grennan

Freelance HubSpot CMS Developer

Website | Contact | LinkedIn

 

 

View solution in original post

0 Upvotes
2 Replies 2
Jaycee_Lewis
Thought Leader

Hey, @BarryGrennan 👋 Sorry to hear that's happening. Do you have any other details you can share about what specifically isn't visible or working? It will be helpful in trying to reproduce and search for related support issues on my end.

 

Thanks! — Jaycee





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0 Upvotes
BarryGrennan
Solution
Key Advisor

Hi @Jaycee_Lewis ,

 

Thanks for your reply!

 

It was on the Cog menu when you click Developer Info. Where it should show the json info for the page, instead it said INVALID_SIGNATURE.

I figured it out eventually, it was NordVPN. I wasn't even using the VPN but there's a hidden tracker blocking setting that was causing the issue. Turned that off and we're in business!


profile2022aBarry Grennan

Freelance HubSpot CMS Developer

Website | Contact | LinkedIn

 

 

0 Upvotes