Aug 1, 2021 9:20 AM - edited Aug 1, 2021 9:21 AM
My client Dev tools can not load the left panel. I can't upload files from the local development environmet to the design manager nor view the files on the letf panel.
However, the search bar is working correctly.
whenever I try to update or upload files, I get [ERROR] upload failed.
I'm pretty new to hubspot generally but I will appreciate any help.
You can refer to the image below as reference of the window or page.
Aug 1, 2021 4:31 PM
First off try to clear the cookies and any data stored from hubspot.com in the browser, that should do it for the browser part.
For the CLI I would suggest you make sure that you have the latest version link for upgrading here.
Other than that, a screenshot of the CLI window would be helpful, as it usually shows the file(s) that failed so I could help a bit more.
If you found my answer helpful please mark it as a solution
Aug 1, 2021 6:16 PM
Thank you for answering to my request.
The solution couldn't fix the problem.
I tried to debug using chrome devtools
The network tab respose of 409 was return for the loading panel.
CONCLUSION FROM ABOVE
The problem is not with my browser, laptop or local development tool.
I tried to login from another account and even asked my client to log me out and relog me in, but it's still thesame.
I think this is internal error from the hubspot system
PLEASE HELP ME !!!
Aug 1, 2021 6:29 PM
Hey @Kehinde , have you tried logging in from other devices/browsers? If yes and the problem is still there then I still strongly suggest that you do the steps described in this link (this will log you out of every site, be careful if you don't save pass...
If it still doesn't work, you will probablly have to contact hubspot representatives that are assigned to your account as they will probably give you more information regarding the issue.
Aug 2, 2021 9:36 AM
Hi @Kehinde ,
Please upload your all src and relogin again and make sure you have design tool access:
npx hs upload project_name/src project_name
Hope this helps!
If we were able to answer your query, kindly help the community by marking it as a solution.
Thanks and Regards.