HubDB content showing in preview, but not when published

[LMann]

Hello everyone.

I'm having an issue where all of a sudden my HubDB content has stopped pulling through to published pages, when I preview these pages in Hubspot, the content pulls through but then when I look at the live version, I just see 3 empty boxes and no code is pulling through. 

Does anyone have any ideas why this might be happening?

TIA! 

[Jnix284 · Accepted solution]

@LMann Have you already tried clearing cache or adding the cache buster? Without seeing the page to inspect the code in the dev console, it could be anything.

just in case, add to end of URL to bust cache:

?hsCacheBuster=2626

if you use on the same page/device, change the numbers to a random string so it is unique

[LMann]

Hey,

So really weird but I left it a few hours and looked again and it was fixed. Veryyyy odd. But thanks for reaching out 🙂

Thanks,

Leonie

[Jnix284]

Hi Leonie,

I'm happy it's working properly!

Definitely server-side cache, I recommend keeping the URL string handy in case you run into this again. 🙂

[Jaycee_Lewis]

Hi, @LMann  👋 Thanks for reaching out! Hey, @LMeert @Jnix284, do you have any troubleshooting tips you can share with @LMann? 

Thank you for taking a look! — Jaycee