How to insert an animated gif into email

[Brandy13]

Hi, how can I insert an animated gif into an email? 

[jesslee]

Hi. I just had this problem and thought I would share at least the solution that worked for me. When you go to insert the photo (GIF) instead of selecting "upload files" select "from URL" and then link the GIF you want. You can create a link to your GIF a bunch of different ways, I used Giphy (It's free). 

[HLong]

Thank you!!

[roisinkirby]

Hey @Brandy13 follow these steps:

1. Upload the GIF file to your File Manager

2. Add an image module to your email template

3. In the email editor slect your GIF to add to this module

[KPhillips7]

Are there any file parameters for GIFs? 

[teephuny]

Hello-I've followed all the steps as outlined, but am still receiving a broken link.  Any ideas?  Thanks!

[PassionforFashi]

THe gif works in the template but not in the test email?

[Krista]

I've had this problem as well -- would love to be able to send gifs!

[jennysowyrda · Accepted solution]

Hi @Krista,

Gifs are supported in HubSpot's editors; however, they are not supported in every email client. For example, both Outlook and Gmail do not always support gifs (see articles below):

• https://litmus.com/blog/a-guide-to-animated-gifs-in-email
• https://www.crossware.co.nz/blog/issues-with-gifs-in-outlook/
• https://content.myemma.com/blog/the-case-for-gifs-in-email

Thank you,
Jenny