Homepage Video Is not Autoplaying .

[SBegum]

Hi Hubspot community,

My website www.frommpackaging,ca has a Homepage banner video. It used to autoplay before, not sure what has changed it doesnt now. If i go to inner pages and come back to homepage i see the video in autoplay . Would be grateful if someone can help

Thanks in advance,

Sajitha

[webdew · Accepted solution]

Hi @SBegum ,

Please add below mentioned code, your video will auto play on window load:

$( window ).load(function() {
('#bannerVideo').trigger('play');
});

Hope this helps!
If we were able to answer your query, kindly help the community by marking it as a solution.
Thanks and Regard.

[webdew · Accepted solution]

Hi @SBegum ,

Please add below mentioned code, your video will auto play on window load:

$( window ).load(function() {
('#bannerVideo').trigger('play');
});

Hope this helps!
If we were able to answer your query, kindly help the community by marking it as a solution.
Thanks and Regard.

[Kevin-C]

Hey @SBegum 

If you're testing in Chrome its worth knowing that Chrome has a few auto play policies. In you instance it seems that the policy taking effect is the "The user has interacted with the domain (click, tap, etc.).". This means that the user must click or interact with a page on the domain in some way before Chrome will allow auto play. If you load the homepage > click the logo, the video will play. This is probably why your subpages auto play.

Hope this gets you moving!

[SBegum · Accepted solution]

Thank you Kevin. I read the policy again and muted the video and it started playing . Many thanks.