CMS Development

HSimons
Member

HELP! Email didn't reach people's inboxes

SOLVE

Hi all, I have a big problem.

 

I sent out an email last week to over 300 contacts at various companies. It's clear that it only reached people at our internal company and not any of the other companies. The 'sent' address isn't the same as our internal company's address, and it was verified.

Hubspot reports however that it sent to those 300+ people with only minimal bounce backs.

 

What else can I do/check? I think it's unlikely that HubSpot is blocked at all those companies.

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1 Accepted solution
HSimons
Solution
Member

HELP! Email didn't reach people's inboxes

SOLVE

Yes thank you. We think it needs pushing through certain company's security.

View solution in original post

2 Replies 2
HSimons
Solution
Member

HELP! Email didn't reach people's inboxes

SOLVE

Yes thank you. We think it needs pushing through certain company's security.

dennisedson
HubSpot Product Team
HubSpot Product Team

HELP! Email didn't reach people's inboxes

SOLVE

@HSimons 

I see that you reached out to support.  Did everything get resolved?

0 Upvotes