CMS Development

MCarreiro
Participant

Forms not loading in Safari

SOLVE

Hello,

 

We load our Hubspot Lead Capture forms within an iframe and have been doing so for a number of years. We noticed as recently as last week that our form stopped loading in Safari. All other browsers appear to load the form as expected.

 

It's worth noting that our iframe is nested - 2 iframes, with the Hubspot form in the child frame. And that the issue does not seem to appear if we embed the form directly into a single iframe.

 

Have there been any updates to the hubspot forms that could have effects how they render inside of iframes?

 

Thank you,

-Michael

1 Accepted solution
Jnix284
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Forms not loading in Safari

SOLVE

@MCarreiro the issue is most likely related to Safari, and not HubSpot forms.

 

When Safari released the last couple of updates, it broke many little things across many themes/websites that I work with.

 

I would work on updating the code to be compatible with the lastest browser version and go from there - if using a single iframe works, that might be the best route to go.

 


If my reply answered your question please mark it as a solution to make it easier for others to find.



Jennifer Nixon - Delivery Lead at Aptitude 8

connect with Jen on Linkedin

View solution in original post

1 Reply 1
Jnix284
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Forms not loading in Safari

SOLVE

@MCarreiro the issue is most likely related to Safari, and not HubSpot forms.

 

When Safari released the last couple of updates, it broke many little things across many themes/websites that I work with.

 

I would work on updating the code to be compatible with the lastest browser version and go from there - if using a single iframe works, that might be the best route to go.

 


If my reply answered your question please mark it as a solution to make it easier for others to find.



Jennifer Nixon - Delivery Lead at Aptitude 8

connect with Jen on Linkedin