Form submission success but "No contact record"SOLVE
3 weeks ago
I'm using this drupal module (https://www.drupal.org/project/hubspot) on a website to link a simple webform (just an email field) submission to a Hubspot form (also just an email field) . It goes through successfully but no contact record is created.
Just to be sure its getting through, I tried it with custom text fields (like "Email Address", or "ASDF") and they work just fine...but there is something special it seems about the hubspot default email field.
The drupal module is using hubspot api v2 and is authenticating via an App I created with the following scopes: contacts, forms, oauth
Here is a screenshot of the values right before they are sent:
The "email_address" field makes it through to the custom "Email Address" field in hubspot. But "email" just gets dropped it seems. * I have tried using real email addresses as well...in case it was silently dropping them bc it thought they were spam or whatever.
Similar ticket that was never really resolved:
If I submit the from hubspot (https://share.hsforms.com/16kWMmEIgRnOLaiUZdOCMAg2tbwm) the email field works and a contact is created.
Of course, the form on hubspot is using api v3...so not quite the same scenario.
My portal ID: 4727686
Form ID: ea458c98-4220-4673-8b6a-251974e08c02
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