Email Subscription Type Checkboxes Prechecked / Should Be Blank
Oct 26, 2018 3:54 PM
We have GDPR enabled and we've encountered an oddity where people who have no subscription types encounter a subscription preferences page that shows all subscription types as checked. I'd like this to reflect their actual preferences - which is to say that all boxes should be blank. This is a significant problem because people who only want to subscribe to some types may just unsubscribe from all, and those that want to receive all types may think they are already opted in. HubSpot support was unable to help in this regard even though it seems to me to clearly be a bug, and referred me here. Are there any options to get around this, even with some kind of custom scripting solution?