CMS Development

JulieAD
Member | Partner
Member | Partner

Email Preference Center page not working

SOLVE

 

Hi All,

 

We created a specific email preference page for this client here:

 

However, when I went to test the page, none of the fields seemed to be updating.

We took the email preferences page template here: https://app.hubspot.com/design-previewer/6109792/templates/21211026788

 

And converted it into HTMl to style the page and we added a form for country drop down as seen here: https://email.ikonscience.com/hs/manage-preferences/unsubscribe-test?d=Vnh1wF8ZjTRFW160JK-3SZtT_W3H5...

 

When tested, the preferences did not work. At this point, I do not know what else to do...I need insights someone around how to customize the email subscription page to look like the web page and still work.

 

 

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1 Accepted solution
Mike_Eastwood
Solution
Key Advisor | Gold Partner
Key Advisor | Gold Partner

Email Preference Center page not working

SOLVE

Hi @JulieAD 

 

When I visit the Second Link I can see the Email Preferences and the Country (yep, It was me in New Zealand).

 

I recommend adding a First Name, Last Name and Email fields to the page.

 

Not sure what you expected to see – can you elaborate?

 

Mike

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1 Reply 1
Mike_Eastwood
Solution
Key Advisor | Gold Partner
Key Advisor | Gold Partner

Email Preference Center page not working

SOLVE

Hi @JulieAD 

 

When I visit the Second Link I can see the Email Preferences and the Country (yep, It was me in New Zealand).

 

I recommend adding a First Name, Last Name and Email fields to the page.

 

Not sure what you expected to see – can you elaborate?

 

Mike