We have a custom quote template that we are using, but we are using an exact copy of the e-signature module from Hubspot's default template (@Hubspot/quote_signature.module).
The issue is that we're seeing duplicate emails for the signers in the e-signature:
Has anyone experienced this? Can anyone help with fixing this issue?
Note that the signing of the quote is still functional, it's just weird for users to see 2 instances of the same email.
1 Accepted solution
Hi @MLandrito
Problem: In your custom quote, the same email is showing twice under the Signature section. It looks weird, but signing still works.
Reason: Most likely, the signature block is added twice in your code by mistake.
How to fix:
Open your custom quote template.
Look for this line:
{% module "signature_module" path="@hubspot/quote_signature.module" %}
If that line appears more than once, delete the extra one.
Make sure you don’t put it inside a loop like this:
{% for signer in quote.signers %}
{% module "signature_module" path="@hubspot/quote_signature.module" %}
{% endfor %}
That would make it show up multiple times.
What you should have:
Just this line once, like this:
{% module "signature_module" path="@hubspot/quote_signature.module" %}
If this isn't working, let us know if you're not able to find it.
 | Balaji Thiyagarajan Manager – Demand Generation & Brand Let’s explore how HubSpot can help you achieve exceptional outcomes. LET’S CHAT |
 | |
Hi @MLandrito
Problem: In your custom quote, the same email is showing twice under the Signature section. It looks weird, but signing still works.
Reason: Most likely, the signature block is added twice in your code by mistake.
How to fix:
Open your custom quote template.
Look for this line:
{% module "signature_module" path="@hubspot/quote_signature.module" %}
If that line appears more than once, delete the extra one.
Make sure you don’t put it inside a loop like this:
{% for signer in quote.signers %}
{% module "signature_module" path="@hubspot/quote_signature.module" %}
{% endfor %}
That would make it show up multiple times.
What you should have:
Just this line once, like this:
{% module "signature_module" path="@hubspot/quote_signature.module" %}
If this isn't working, let us know if you're not able to find it.
| Balaji Thiyagarajan Manager – Demand Generation & Brand Let’s explore how HubSpot can help you achieve exceptional outcomes. LET’S CHAT |
| |
Hi @MLandrito and welcome, we are delighted to have you here! 🎉
Thanks for asking the HubSpot Community!
I'd love to put you in touch with our Top Experts: Hi @Anton, @Bryantworks and @Josh do you have suggestions to help @MLandrito, please?
Have a wonderful day and thanks so much in advance for your help! ❤️
Bérangère
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