Dropdown Select - Not multi choice anymore

[JBird01]

Hi,

My dropdown select allowed for multiple choices, as of today it no longer does. Is there any reason as to why this is happening. Also I don't want a multi-checkbox as it will ruin how my forms look. 

I'm not sure as to what changed over the weekend. Any help is appreciated.

Thanks,

John

[TomM2 · Accepted solution]

Hey @JBird01 dropdown selects in HubSpot never allowed multiple choices. 

Either someone within your HubSpot portal changed the property type from a dropdown select to a multiple checkbox, or you were using a multiple checkbox property with a custom frontend on your forms. 

[WebGuruz_Tech · Accepted solution]

Hi @JBird01 ,

• A “Dropdown select” property type is designed to allow only one option to be selected.

• If you want users to pick multiple choices, the supported property type is “Multiple checkboxes” (or the “multiple-select” variant) — not a standard dropdown.

[TomM2 · Accepted solution]

Hey @JBird01 dropdown selects in HubSpot never allowed multiple choices. 

Either someone within your HubSpot portal changed the property type from a dropdown select to a multiple checkbox, or you were using a multiple checkbox property with a custom frontend on your forms. 

[JBird01]

Hi Tom,

I made the forms and properties, initially it was multi select then moved to dropdown and it was working with multi select.

Thanks,
John