Apr 6, 202211:50 AM - edited Apr 6, 202211:52 AM
Contributor
Custom object to custom object association
SOLVE
The solution we found works is as follows: 1. In the “Create Association” section add an association to an existing Custom Object (I.e., Company). 2. Add the association to the Custom Object you want. There will now be two associations. 3. Go to Custom Objects → select your object → Customize the form (bottom of the page) → you’ll see associations on the left-side. When you select them, they will appear at the bottom of the form. Unselect the association you want to hide (created in step 1 above).
Apr 6, 202211:50 AM - edited Apr 6, 202211:52 AM
Contributor
Custom object to custom object association
SOLVE
The solution we found works is as follows: 1. In the “Create Association” section add an association to an existing Custom Object (I.e., Company). 2. Add the association to the Custom Object you want. There will now be two associations. 3. Go to Custom Objects → select your object → Customize the form (bottom of the page) → you’ll see associations on the left-side. When you select them, they will appear at the bottom of the form. Unselect the association you want to hide (created in step 1 above).
Might also be worth replacing that name with the Custom Object type ID which can be found in the URL while in your portal and you are looking at the custom object
In my conversation workflow, a ticket is created with the corresponding contact association. This contact has the objects "Company" and "Group" already associated on it.
The problem is that this created ticket is not associated with the custom object "Group".
What i'd like to have:
I'm not a developer, but what i need is a code or something that associates this ticket with my custom object "Group" (the "Group" is associated in my contact).