CMS Development

alkeshchavda
Member

Creating mandatory fields before a live chat session

Hi there,

I am attempting to create a process whereby anyone who comes onto our live chat has to provide their name and company details. Is this possible? Thanks

Alkesh

3 Replies 3
Vincent3
Member

Creating mandatory fields before a live chat session

Hello, is this possible now?

0 Upvotes
MFrankJohnson
Thought Leader

Creating mandatory fields before a live chat session


2000px-Ok_sign_font_awesomeDid my post help answer your query?

Help the Community by marking it as SOLVED

 

Q: Creating mandatory fields before a live chat session

Short A: Using HubSpot Messaging? No. Not currently.

 

Longer A: Using just about any other live chat tool? Yes. Absolutely.

 

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Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com
0 Upvotes
alkeshchavda
Member

Creating mandatory fields before a live chat session

Ok thank you Frank. 

 

@Hubspot design team it seems like a straightforward feature to implement. Can you comment?

0 Upvotes