• Help Desk reporting gives you real-time visibility into your support operation without the manual work. Ask our experts about which metrics matter most! AMA Dec 8-12.

    Ask us anything

Create a javascript module for landing pages

TTram
Participant

Hi, 

I have been given javScript code to add to a landing page that should create a live agent button. I follwed the steps to create a javascript file, but nothing apperars on the landing page when added. I am sure I am doing something wrong, but not sure what. 

Any help is appericated. Thanks

 

https://knowledge.hubspot.com/design-manager/add-a-javascript-file-to-hubspot

 

0 Upvotes
1 Accepted solution
Jnix284
Solution
HubSpot Employee
HubSpot Employee

Hi @TTram yes, that's correct - you would need to rewrite the javascript to not use inline execution.

 


replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot


Jennifer Nixon

View solution in original post

0 Upvotes
7 Replies 7
TTram
Participant

This is the script I am trying to use and below is what I added to the landing footer. Thanks

Screenshot 2024-04-18 095359.png


Screenshot 2024-04-17 151110.png

0 Upvotes
Jnix284
HubSpot Employee
HubSpot Employee

@TTram when you open the page and inspect with the chrome dev console (right click > inspect), are there any errors on the console tab?

It might not work if you have it in both the Head and Footer HTML - it should be one or the other.

 


replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot


Jennifer Nixon
0 Upvotes
TTram
Participant

I do see errors in the console. Does that mean the scriprt will not work for the landing page module? Screenshot 2024-04-18 174457.png

0 Upvotes
Jnix284
Solution
HubSpot Employee
HubSpot Employee

Hi @TTram yes, that's correct - you would need to rewrite the javascript to not use inline execution.

 


replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot


Jennifer Nixon
0 Upvotes
Jnix284
HubSpot Employee
HubSpot Employee

Hi @TTram if you've added the javascript file to design manager, you would then need to call the script to load from the landing page via the landing page template or the Head HTML for the individual page.

 


replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot


Jennifer Nixon
TTram
Participant

I have added the script public url to the landing page footer, should I be adding something else to the footer? 

 

Thanks

0 Upvotes
Jnix284
HubSpot Employee
HubSpot Employee

@TTram can you share a screenshot of how you have it added?

 


replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot


Jennifer Nixon
0 Upvotes