CMS Development

PatrickEng
HubSpot Employee
HubSpot Employee

[Closed] CMS Hub Ask Me Anything (April 5)

Edit: The CMS Hub AMA is now closed. Thank you to all those who participated! If you continue to have questions about the CMS Hub, please log in to your HubSpot account, click on the Help button in the bottom right, and reach out to our Support team at any time. Cheers!

 

Hey HubSpot Community,

 

My name is Patrick, I’m a member of our onboarding team here at HubSpot. Welcome to our 2nd CMS Hub AMA! We loved answering all your questions in the last AMA and we hope to provide even more information on the ins and outs of CMS Hub. We’ll be available to answer questions from April 5 - April 9, so please feel free to ask us anything.

 

If you’re not sure where to start, try some of these:

  • How can I gate pages behind a social media login?
  • How do I build my own theme using the local development tools?
  • How do I add structured data to a page? Is it worth it?
  • I want to host my website on a root domain, not a subdomain. Can I do that?

 

We have members of the HubSpot product, developer, and services team here to answer any questions you might have. 

 

Luke Summerfield (@Lukesummerfield) - CMS Hub Go-To-Market Lead, Product

Jon McLaren (@jmclaren) - Senior CMS Developer Advocate

A.J. LaPorte (@AJLaPorte) - Senior CMS Developer Advocate

Madelyn Simmons - Customer Success Manager

Allison Nichols (@anichols) - Principal Onboarding Specialist

Justin **bleep** (@jtit) - Senior Customer Onboarding Specialist

Patrick Eng (@PatrickEng) - Customer Onboarding Specialist

Ernestina Spinu (@eSpinu) - Senior Customer Support Specialist

Camila Rovalino - Content Product Expert

Cathal Hopper (@CathalHopper) - Customer Support Specialist

 

Feel free to drop in your questions below. We’ll start answering questions at 11 AM EDT on April 5th, until 3 PM EDT on April 9th.

 

Look forward to hearing from you all soon!

82 Replies 82
Adesignl
Top Contributor | Partner
Top Contributor | Partner

[Closed] CMS Hub Ask Me Anything (April 5)

I think creating a way to easily migrate from using flex columns to dnd sections in an easy automatic way similar as to migrating from one template to another template the system auto loads the modules into the closest flex column.

 

This would help with needless site rebuilds. And enble people to get onto DND faster.

GerryPoe
Member

[Closed] CMS Hub Ask Me Anything (April 5)

Hi team,

 

Should every page have a header? Or just a text content?

 

I am trying to add headers for more visibility, but can't seem to get the color and font to be correct. 

I think the template needs to be edited and set up for formatting?

 

0 Upvotes
PatrickEng
HubSpot Employee
HubSpot Employee

[Closed] CMS Hub Ask Me Anything (April 5)

Hey @GerryPoe, I would definitely recommend using header's on a page. Generally speaking, you'll want a single h1 tag on the page that is text for what the page is about. After that, you can use h2 tags to delineate the various sections of the page. If you are using Themes, you can edit all the header styles in the Theme settings! You can also reach out to our Support team by logging into your HubSpot portal, clicking the Help button in the bottom right, clicking on Contact support and connecting with a rep there. I hope that helps!

0 Upvotes
jordanayreshs
Participant | Elite Partner
Participant | Elite Partner

[Closed] CMS Hub Ask Me Anything (April 5)

Hi Hubspot Team,

Is there a way we can edit Hubspot forms with Google Optimize to test language and conversion rates without Hubspot overwriting the HTML? We have tested this many times and can’t seem to run the tests without automated language replacing our changes. We want to be able to test with Google Optimize but aren’t sure the platforms can integrate.

Any suggestions?

0 Upvotes
cathalhopper
HubSpot Employee
HubSpot Employee

[Closed] CMS Hub Ask Me Anything (April 5)

Hey @jordanayreshs !
Sorry for the delay, but wanted to check if anyone had attempted this before!

I don't believe this will work out based on Google's docs on updating the HTML, as it looks like it strips all IDs/CSS which may cause functions of the form to break - but If it's not already, you could edit the form to render as raw HTML and test it that way as that might have better results.

Otherwise the better option would be to create a custom HTML form on your site which GOptimize can alter without issues, and use the submit data for a form API instead to send the form submission to HubSpot!

If you did want to see an integration here though I would recommend posting on the ideas forum!

Thank you 🙂

Cathal

0 Upvotes
KDuffie
Member

[Closed] CMS Hub Ask Me Anything (April 5)

1)  We are developing a Hubspot app that uses the CMS API.  In reviewing the docs, it appears that the list and description of the /pages and /blog-posts APIs are out of date.  The list of response fields is completely inconsistent with the actual fields that are returned.  Is there a newer version of the docs around?

 

2)  Once a Hubspot user with sufficient privileges uses OAuth to approve our access, we'd like to be able to add an embed code into the <head> of all pages/posts.  There is a property to manually configure new content to appear in the <head>, but I see no way to do this via the API.  If we use the API to directly update the templates, and the app is removed, those changes will remain in the templates.  WordPress provides a hook so that a plugin can insert content while the <head> is being rendered.  Any chance that you'd consider adding a property that an app can set that is content to be added into the <head> as long as that app is active?

0 Upvotes
CFinnerty
Member

[Closed] CMS Hub Ask Me Anything (April 5)

Hi Patrick,

 

Is there anyway to make the letter "i" automatically capital if used as a stand alone letter/word? Thanks in advance

0 Upvotes
KarthikC
Top Contributor

[Closed] CMS Hub Ask Me Anything (April 5)

I use the Grammarly Chrome plugin/extension for this 🙂

CMcGilvray
Participant

[Closed] CMS Hub Ask Me Anything (April 5)

Will HubSpot add integration with the social media app Tik Tok? It is a must in 2021!

PatrickEng
HubSpot Employee
HubSpot Employee

[Closed] CMS Hub Ask Me Anything (April 5)

Hey @CMcGilvray, I'm not currently aware of any native integration with TikTok but I'd highly recommend adding it as an Idea in our Idea's forum so our product team can get that feedback!

0 Upvotes
kevincor
Participant

[Closed] CMS Hub Ask Me Anything (April 5)

Hubspot automatically makes a contact and logs the email for every email I receive from a new sender. According to support, there is no way to stop this. So, every day, I need to go and delete new unwanted contacts that HS has created. And it copies every email inside of HS. It seems incomprehensible that HS doesn't allow the user to turn off this feature. How can I stop HS from creating new contacts for every email that arrives to my inbox?

PatrickEng
HubSpot Employee
HubSpot Employee

[Closed] CMS Hub Ask Me Anything (April 5)

Hey @kevincor, it sounds like you've connected a shared inbox in the Conversations > Inbox tool. If so, the expected functionality of this is to receive all emails from that inbox and create  a contact with that incoming email. There could be a few solutions to this:

  1. Disconnect the inbox and use the forwarding address to forward only the emails you want to the inbox in HubSpot
  2. Setup up filtering in your inbox settings to filter out any common bad emails
  3. Disconnect as a shared inbox and reconnect as a personal inbox, that way you choose what is logged back to HubSpot

I'd recommend upvoting this Idea so that the feedback can go to our product team!

kevincor
Participant

[Closed] CMS Hub Ask Me Anything (April 5)

Hey @PatrickEng, Thanks for the reply! Super helpful!  I tried option 3 and now when I click the add to HubSpot from my Outlook app it only ads the person as a new contact it doesn't log the email itself. Do you know why or how to fix this? I have a Gmail account that's connected to bother outlook and Hubspot. Could this be why?

0 Upvotes
AMerkt
Member

[Closed] CMS Hub Ask Me Anything (April 5)

Hello!
 
I was advised by your hubspot chat team to contacgt you in troubleshooting why my meeting link is giving a "google meet" invite rather than a zoom meeting link. They tested and checked both my configurations on my meetings account and with the link I sent, and this is what was replied:
 
"Thanks , I just received the invite and a Google Meet option is showing. I've checked the integration is present so I'm unsure why Google Meet is showing instead of Zoom.
Being part of the Sales team, my technical knowledge is limited. As a user of one of our free tools, you have access to support through the HubSpot Community. The HubSpot Community is moderated by other users, certified partners, and HubSpot employees offering a one-to-many support service. Your best next step is to post in the HubSpot Community so they can dig into this a bit further."
 
Hope I can problem solve this 
 
Thank you 🙂
PatrickEng
HubSpot Employee
HubSpot Employee

[Closed] CMS Hub Ask Me Anything (April 5)

Hi @AMerkt ,

 

There could be a lot of things going on here. One thing that could work would be disconnecting your Zoom integration, re-doing it, and then mkaing sure your meetings link is configured to use Zoom.

 

I would recommend reaching out to our support team since it sounds like you might have been talking with someone on the sales side so if you log into your portal, click into the Help button in the bottom right corner, you can reach out to our support team there!

rwolupo
Top Contributor

[Closed] CMS Hub Ask Me Anything (April 5)

Hey, 

what about GDPR and SCHREMS II using HubSpot CMS in Europe? 

 

As far as i know the data is served from american servers, right? How to solve this problem with european legal stuff? 

cathalhopper
HubSpot Employee
HubSpot Employee

[Closed] CMS Hub Ask Me Anything (April 5)

Hey @rwolupo !

We have a resource here which fully covers this topic: https://www.hubspot.com/data-privacy/privacy-shield

If you had any follow-up questions around that from there I recommend reaching out to your account manager or support who can assist from there!

Thank you 🙂

Cathal

rwolupo
Top Contributor

[Closed] CMS Hub Ask Me Anything (April 5)

Hey @cathalhopper 

thanks, but unfortunately this is not nearly enough 😞

JBarre
Participant

[Closed] CMS Hub Ask Me Anything (April 5)

Hi Patrick,

 

I am struggling to create a report by product/SKU. I often have deals that have multiple products. When I try to create a report on my total revenue by type of product/SKU, it aggregates the total value of a deal on each product.

Instead, I'd like to see the % of my revenues that comes from Product A, B, C, and D. Does it make sense? Can you help?

Thanks in advance

J.

cathalhopper
HubSpot Employee
HubSpot Employee

[Closed] CMS Hub Ask Me Anything (April 5)

Hey @JBarre !

It's quite difficult to advise on this without taking a look into the report; a quick one to try is to build the report as a line items report rather than deals as the object - if you're still running into trouble from there the best option here will be to open a support ticket with us and we'd be happy to dive into that and advise from there! 

You can reach support by heading into your portal > click help on the bottom right > click contact support, and choose one of the options at the top!

Thank you 🙂

Cathal

BTaylor
Member

[Closed] CMS Hub Ask Me Anything (April 5)

Hi - we are building a custom CRM card and our client would like to know if the CRM card can display "in the middle" of the contacts page. Before we responded no, we wanted to verify this was not possible. We understand that the CRM cards can be re-arranged on the right panel.  An alternative that we will offer the client is to creat/display activity records which will display. Are we correct that displaying the CRM card in the middle panel is not possible? Thanks!