Chat/Messages - custom button - open chat window

[PatrykJ]

Hello,

is it possible to open/expand the chat window by clicking on my custom button?

Can I use API for it or just my own javascript (but what about cross-site in this case)?

[Flow1]

You can do this with a little code:

Button

<a id="launchChatbubble"><span>Live Chat</span></a> 

Action

<script>
// Launch HS chat from on page button
jQuery("#launchChatbubble").click(function() {
    window.HubSpotConversations.widget.load();
    window.HubSpotConversations.widget.open();
});
</script>

[dominiquerottet]

This is a great feature idea that we need too!

[PatrykJ]

Idea submited: https://community.hubspot.com/t5/HubSpot-Ideas/Possibility-to-open-the-chat-window-by-using-custom-b...

You can vote. 😄

[Mark1]

Same deal. This would be really useful to open the chat from a link or custom button.

[luke_]

did u find a solution to this?

[PatrykJ]

No, I didn't find.

[TRooInbound]

Hi @PatrykJ,

Please provide your page/website link, I will try if this is achievable or not?

[gzone]

http://granitezone.co.uk/star-galaxy

I need the same thing in this page. On clicking "online chat" button, i need to open the chat box. Is it possible? Please let me know. Thanks in advance.