Change users cookie data on form submission

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Regular Contributor | Gold Partner

Hey all,

 

I'm wondering if it's at all possible to change/update some values in a users tracking cookie on forum submission. If the user changes their name in the form field, can this change be reflected in their cookie?


This is a bit of an extension to this question - https://community.hubspot.com/t5/CMS-Development/Hubspot-Form-Caching-Data/m-p/353329#M17463


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Top Contributor

Hmm... it's not updating the cookie, but maybe what you need to do is use the Contacts API on page load to get the nickname and add it to the form yourself.

 

I just did a test with changing the name of my test contact that is autofilled in forms. It took a long time to update in the form (which is your current issue), but when getting the info via the API it shows the updated name immediately.

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Community Manager

Hi @DavidFJones ,

 

Let's see if other Community members have advice on this!

@Jsum and @piersg , could you share your idea here?


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Top Contributor

Hmm... it's not updating the cookie, but maybe what you need to do is use the Contacts API on page load to get the nickname and add it to the form yourself.

 

I just did a test with changing the name of my test contact that is autofilled in forms. It took a long time to update in the form (which is your current issue), but when getting the info via the API it shows the updated name immediately.