Can't switch to a new template

SOLVE
exitdump
Participant | Diamond Partner

Hi does anyone experienced this issue:

The site has a pages already and the goal was just to switch it over to the new theme and keep all contents from the pages.

 

However we cannot select the new theme when we try to switch template.

The image below shows after selecting the theme, there's no template to select from.

exitdump_0-1627566775207.png

 

While on creating a page, templates shows up after clicking the theme

exitdump_1-1627567367997.png

 

 

Would really appreciate any help

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1 Accepted solution

Accepted Solutions
dennisedson
Solution
Community Manager

@exitdump 

Confirmed that this is working as designed (and is known and being worked on)

This is the response:

if it's a Layout template (DND block editor in the design manager) they can swap to a theme template, if it's a coded file without a DND area in the page editor, they cannot

Thanks,

Dennis




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3 Replies 3
dennisedson
Community Manager

Hey @exitdump 

I confirm that I experience the same issue.  I am asking around if this is working as designed and working as designed.

Stay tuned

Thanks,

Dennis




Check out our Community Developer Blog
where we feature our Community driven developer podcast and how to content
dennisedson
Solution
Community Manager

@exitdump 

Confirmed that this is working as designed (and is known and being worked on)

This is the response:

if it's a Layout template (DND block editor in the design manager) they can swap to a theme template, if it's a coded file without a DND area in the page editor, they cannot

Thanks,

Dennis




Check out our Community Developer Blog
where we feature our Community driven developer podcast and how to content

View solution in original post

webdew
Top Contributor | Diamond Partner

Hi @exitdump ,

You can be following things while creating a page:-
If you have created the custom theme then please select your theme http://i.prntscr.com/qxz5E9dIRKaXPq7RYr1P1w.png
If you are using the custom template please check your template name and template label are the same or different if it is wrong then please make it the same name.


Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

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