hey i want to track my teams calls every hour or 2 hours and would love to create a report that shows how many calls each of my reps made in that 2 hour span.
Anything is possible. Your posted requirements could provide a bit more detail. Your question has provided me with a few surface level questions, which could turn into even more questions!
You could create a custom report --
- Calls as the primary source.
- Configure Columns:
Activity Assigned To
Count of calls
Create Date (hour of day) This required you to edit the bubble for create date to set this
Filters: Calls create date is today
If you are looking to do this with programming and want to get into more detail on this and do like 2 specific hours or somethign like that -- please let me know the full requirements of what you are trying to do.
Anything is possible. Your posted requirements could provide a bit more detail. Your question has provided me with a few surface level questions, which could turn into even more questions!
You could create a custom report --
- Calls as the primary source.
- Configure Columns:
Activity Assigned To
Count of calls
Create Date (hour of day) This required you to edit the bubble for create date to set this
Filters: Calls create date is today
If you are looking to do this with programming and want to get into more detail on this and do like 2 specific hours or somethign like that -- please let me know the full requirements of what you are trying to do.