CMS Development

stupkad
Participant

CTA does not count submissions via forms API

We have created a CTA button which linkes to a custom form. Form submission is done by the Hubspot Forms API (https://api.hsforms.com/submissions/v3/integration/submit).

 

It seems these submissions are not reflected in the CTA performance as the submission happened via an API call.

 

Is this an intended behaviour, or do we miss something?

 

Thanks,

Dietmar 

 

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dennisedson
HubSpot Product Team
HubSpot Product Team

CTA does not count submissions via forms API

@stupkad 

This seems correct.  Are you getting any data returned when someone clicks the CTA?

In my view, these are two unique actions.  There might be a way to connect them that your new friend @Josh  can speak to?  ( Sorry for the back to back tags @Josh !)

 

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