CMS Development

KathiNetpress
Participante | Partner nivel Diamond
Participante | Partner nivel Diamond

CTA Menu is not opening - Bug

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Hello,


I have to report a bug. When adding a CTA I momentarly get reloads the whole time and can't get into the CTA add-menu. I have tried it on other computer and browser aswell.

 

Whom do I have to report this?

Thanks and best greetings,
Kathi

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2 Soluciones aceptadas
Jsum
Solución
Asesor destacado

CTA Menu is not opening - Bug

resolver

@KathiNetpress,

 

You can call Hubspot support directly or use the help button at the bottom right of most cos dashboard pages and send them a text message (they get back pretty quickly but not as fast as a phone call).

 

It is possible that your javscript is somehow interfering with the page to. You should check your developers console for errors.

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jennysowyrda
Solución
Administrador de la comunidad
Administrador de la comunidad

CTA Menu is not opening - Bug

resolver

Hi @KathiNetpress

 

If you are still experiencing this issue, calling into support will be the quickest way to get in touch with HubSpot Support. 

 

If you are still experiencing this issue and have not been able to get in touch with support, can you please send along screenshots or video here so others can see what you are experiencing. 

 

Thank you, 

Jenny

Ver la solución en mensaje original publicado

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3 Respuestas 3
Jsum
Solución
Asesor destacado

CTA Menu is not opening - Bug

resolver

@KathiNetpress,

 

You can call Hubspot support directly or use the help button at the bottom right of most cos dashboard pages and send them a text message (they get back pretty quickly but not as fast as a phone call).

 

It is possible that your javscript is somehow interfering with the page to. You should check your developers console for errors.

KathiNetpress
Participante | Partner nivel Diamond
Participante | Partner nivel Diamond

CTA Menu is not opening - Bug

resolver

Thanks! The bug was suddenly gone the next day!

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jennysowyrda
Solución
Administrador de la comunidad
Administrador de la comunidad

CTA Menu is not opening - Bug

resolver

Hi @KathiNetpress

 

If you are still experiencing this issue, calling into support will be the quickest way to get in touch with HubSpot Support. 

 

If you are still experiencing this issue and have not been able to get in touch with support, can you please send along screenshots or video here so others can see what you are experiencing. 

 

Thank you, 

Jenny

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