CTA Menu is not opening - Bug

SOLVE
KathiNetpress
Participant

Hello,


I have to report a bug. When adding a CTA I momentarly get reloads the whole time and can't get into the CTA add-menu. I have tried it on other computer and browser aswell.

 

Whom do I have to report this?

Thanks and best greetings,
Kathi

0 Upvotes
2 Accepted solutions

Accepted Solutions
Jsum
Solution
Key Advisor

@KathiNetpress,

 

You can call Hubspot support directly or use the help button at the bottom right of most cos dashboard pages and send them a text message (they get back pretty quickly but not as fast as a phone call).

 

It is possible that your javscript is somehow interfering with the page to. You should check your developers console for errors.

View solution in original post

jennysowyrda
Solution
Community Manager

Hi @KathiNetpress

 

If you are still experiencing this issue, calling into support will be the quickest way to get in touch with HubSpot Support. 

 

If you are still experiencing this issue and have not been able to get in touch with support, can you please send along screenshots or video here so others can see what you are experiencing. 

 

Thank you, 

Jenny

View solution in original post

0 Upvotes
3 Replies 3
Jsum
Solution
Key Advisor

@KathiNetpress,

 

You can call Hubspot support directly or use the help button at the bottom right of most cos dashboard pages and send them a text message (they get back pretty quickly but not as fast as a phone call).

 

It is possible that your javscript is somehow interfering with the page to. You should check your developers console for errors.

View solution in original post

jennysowyrda
Solution
Community Manager

Hi @KathiNetpress

 

If you are still experiencing this issue, calling into support will be the quickest way to get in touch with HubSpot Support. 

 

If you are still experiencing this issue and have not been able to get in touch with support, can you please send along screenshots or video here so others can see what you are experiencing. 

 

Thank you, 

Jenny

View solution in original post

0 Upvotes
KathiNetpress
Participant

Thanks! The bug was suddenly gone the next day!

0 Upvotes