CMS Development

KathiNetpress
Teilnehmer/-in | Diamond Partner
Teilnehmer/-in | Diamond Partner

CTA Menu is not opening - Bug

lösung

Hello,


I have to report a bug. When adding a CTA I momentarly get reloads the whole time and can't get into the CTA add-menu. I have tried it on other computer and browser aswell.

 

Whom do I have to report this?

Thanks and best greetings,
Kathi

0 Upvotes
2 Akzeptierte Lösungen
Jsum
Lösung
Autorität

CTA Menu is not opening - Bug

lösung

@KathiNetpress,

 

You can call Hubspot support directly or use the help button at the bottom right of most cos dashboard pages and send them a text message (they get back pretty quickly but not as fast as a phone call).

 

It is possible that your javscript is somehow interfering with the page to. You should check your developers console for errors.

Lösung in ursprünglichem Beitrag anzeigen

jennysowyrda
Lösung
Community-Manager/-in
Community-Manager/-in

CTA Menu is not opening - Bug

lösung

Hi @KathiNetpress

 

If you are still experiencing this issue, calling into support will be the quickest way to get in touch with HubSpot Support. 

 

If you are still experiencing this issue and have not been able to get in touch with support, can you please send along screenshots or video here so others can see what you are experiencing. 

 

Thank you, 

Jenny

Lösung in ursprünglichem Beitrag anzeigen

0 Upvotes
3 Antworten
Jsum
Lösung
Autorität

CTA Menu is not opening - Bug

lösung

@KathiNetpress,

 

You can call Hubspot support directly or use the help button at the bottom right of most cos dashboard pages and send them a text message (they get back pretty quickly but not as fast as a phone call).

 

It is possible that your javscript is somehow interfering with the page to. You should check your developers console for errors.

KathiNetpress
Teilnehmer/-in | Diamond Partner
Teilnehmer/-in | Diamond Partner

CTA Menu is not opening - Bug

lösung

Thanks! The bug was suddenly gone the next day!

0 Upvotes
jennysowyrda
Lösung
Community-Manager/-in
Community-Manager/-in

CTA Menu is not opening - Bug

lösung

Hi @KathiNetpress

 

If you are still experiencing this issue, calling into support will be the quickest way to get in touch with HubSpot Support. 

 

If you are still experiencing this issue and have not been able to get in touch with support, can you please send along screenshots or video here so others can see what you are experiencing. 

 

Thank you, 

Jenny

0 Upvotes