I've added the HubSpot site search on my blog page. The way it works is that when I enter a search term for example dog it shows results for the articles containing the word dog but when I search dogs it doesn't give any results so it uses the "exact keyword match" rather than "Broad keyword match" I was wondering if there's way to customize it to show dog results even if I search dogs? (singular/plural)
I'd love to bubble this up to the top because I'm not even sure most HubSpot users are aware that the HubSpot search doesn't function like Google's. This doesn't just seem like, it is a major flaw in the product. People misspell things all the time. Sometimes a word is plural and sometimes it isn't, but either form should come up in search. I was told that HubSpot search was created this way because other companies needed it. Seems to me those companies should be able to write something to exclude anything other than the exact term while keeping it nice and loose for the rest of us. In fact, this isn't even about us, it's about user experience. Our audiences expect to be able to search like they do on Google. Otherwise, it forces us to keyword stuff our posts, which is also bad for user experience. I really hope HubSpot decides to make updating search for singular/plurals and misspellings a priority.
Thank you so much for replying. I was about to lose hope 🙂
I've already setup the search box and the search result page. It mostly works fine but my problem is with the way it works.
So for example If I search Dog it shows me result of articles with the word Dog in it. This part is good I've no problem with this but if I search Dogs (Plural) it doesn't give me any results, Instead I get "No result found" I want it to show articles containing the word Dog in results even if the search term is Dogs.
So from my understanding, It looks for the "exact term" rather than a "broad term" Is there any way to customize the search this way?