Jul 14, 2020 2:32 PM
Similar to other marketplaces, there comes a time when listings may become stale causing the marketplace to become an unbalanced resource of assets that are no longer relevant to customers’ needs and wants.
HubSpot has implemented a process for the removal of assets in our Asset Marketplace that are deemed to be “Stale”. A stale asset is defined, in relation to HubSpot’s Asset Marketplace, as any listing (module, theme, template, etc.) that has not been downloaded in 180 days. Once a listing has become stale, it will be removed from the marketplace listings.
Once an asset has been listed in our marketplace, we will begin tracking the downloads of the asset. Below is our current process for notifying the marketplace providers of their marketplace asset becoming stale. All communications will be sent to the address listed in your “Provider Information” of your marketplace profile.
This process will not affect past purchases/downloads of your assets. Assets that were previously purchased/downloaded will remain in those portals.
Once your marketplace listing has been removed, any links to your item will be redirected to the main marketplace homepage.