Aug 6, 2018 8:39 PM
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Q: How to change HubBot avatar and name?
Short A: (see image)
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Aug 7, 2018 3:37 PM
I have already changed the configuration of the name and the bot image. And I clic the success switch in the upper right corner and it sends me to a window that says: "You have no message addressed":
I clic on "messagge create" and this window appear:
I give clic on "create directed messagge and the following window appears that is for the configuration of the chat:
but as you can see it apears my photo and username ando not the bot as such....
How can I make the photo and name of my bot appear?
I remain to your comments.
Thanks and Regards.
Aug 7, 2018 3:56 PM
Hey @Janette, you're going to want to have someone from HubSpot Support take a look at your bot in your language.
Aug 28, 2018 1:48 PM
Are you still experiencing this issue? Can you confirm it's happening across multiple browsers/for multiple users?
If so, can you please provide your Hub ID?