CMS Development

uxeful
Participant | Partner
Participant | Partner

Any expected delays in Marketplace New Template submission approval?

Apart from recently being announced that Custom Modules submissions are allowed to the marketplace, are any delays in approval of new template submissions expected?

It usualy took no longer than 2 days to get a new template listed, while now I've submitted a couple with the oldest one being in "Approval Pending" for short of two weeks.

As a clarification, the submission requirements have been followed, and this is the first submission for review for these templates (as opposed to resubmission which is stated to send templates to the bottom of the queue).

Help appreciated.

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roisinkirby
HubSpot Product Team
HubSpot Product Team

Any expected delays in Marketplace New Template submission approval?

Hello @uxeful please review these submission requirements

 

  • HubSpot reserves the right to reject templates for reasons not listed above, though the QA Engineer will provide feedback via email in such cases.
  • Our Quality Assurance (QA) team works out of a queue of submitted templates. Templates that do not pass QA for violating any of these guidelines will be moved to the bottom of that queue when they are resubmitted.
  • Please note that HubSpot is unable to provide information about your template's place in the queue. Following the directions here closely will help ensure that your template passes the first time it is run through the QA process, but as volume fluctuates our team is unable to provide a timeframe in which your template will be inspected.
  • Providers must support their own work if there are issues with any of the code.
  • Providers must be able to provide a detailed receipt if requested including:
    • Template details
    • Date of purchase
    • Price of template
    • Template provider company information
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