Nov 11, 2016 10:16 AM
Hi, I have created an email and it looks great in hubspot. The image width is 599, but when I send a test out to Outlook 2013 the image only fits along 2/3 of the width.
Is there anuthing I can do via the HTML on the template to fix this. It is ok in Gmail and Office 2016.
Many thanks in Advance
Nov 14, 2016 12:34 PM
Most of these issues are due to the fact that certain versions of Outlook use Microsoft Word (the word processor) to render emails, often resulting in disappointing results for HTML & CSS displaying in these clients. Lack of support includes:
Litmus has a couple of great articles around this, which you can find here:
These resources are very helpful in better understanding some of Outlook's limitations, but ultimately, it is a process of trial and error if you are looking to have your emails look the same in older versions of Outlook.
Let me know if I can clarify anything else for you!
Nov 16, 2016 5:14 AM
Hi - thanks for this I will look through the other 2 articles. I had put the image in a table in a bid to sort it but as you said in your response this didn't get the right response. I will try again, it is frustrating.
Mar 25, 2021 3:18 PM
Thanks for this question and for saving my time for this purpose, I was also looking for the same kind of issue with one of my old websites that is https://dailyjumbleanswer.com needed to clear these issues as quickly as I get to this post. So thanks a lot. appreciated.