website not displaying after updating DNS

TThomas79 · ‎Feb 18, 2024

Hi people, can anyone help with a DNS query? I have updated the DNS records on my website to point to HubSpot servers for over 72 hours but the url is displaying what looks like an unfinished text page at my url https://homebuildteam.co.uk/

However my actual homepage is displaying correctly at this url https://homebuildteam.co.uk/en-gb/-1706283511147

Can anyone advise how to fix?

Thanks

Jnix284 · ‎Feb 18, 2024

Hi @TThomas79 Based on the homepage URL that is working, there are two settings you need to change so that your website is accesible from the root domain:

1 - in Settings > Website > Domains & URLs click the Language Settings tab and turn the toggle off to include the language prefix slug in the URL:

2 - from the page editor for your homepage, click Settings and check that the Content slug is blank (yours currently has a string of numbers:

If my reply answered your question please mark it as a solution to make it easier for others to find.

View solution in original post

Jnix284 · ‎Feb 18, 2024

Hi @TThomas79 Based on the homepage URL that is working, there are two settings you need to change so that your website is accesible from the root domain:

1 - in Settings > Website > Domains & URLs click the Language Settings tab and turn the toggle off to include the language prefix slug in the URL:

2 - from the page editor for your homepage, click Settings and check that the Content slug is blank (yours currently has a string of numbers:

If my reply answered your question please mark it as a solution to make it easier for others to find.

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