Blog, Website & Page Publishing

EEmbers
Member

domain 404 error

SOLVE

I have searched and tried to fix this for a week now. My domain comes up 404 error. But it says it's connected. I didn't even know there was any issue until I tried to look at my site from a different place. I did all the recommendations I can find. I set the options in the language page. Yes, the DNS is correct. I contacted the domain provider, who confirmed all was good on their end. I put the domain everywhere i can find in Hubspot. I cl3eaned browser caches. I have no idea what else to do. The 404 error shows my logo, which makes no sense to me. I can't get help bc i'm on the free plan. PLEASE HELP ME. 

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1 Accepted solution
Jnix284
Solution
Hall of Famer

domain 404 error

SOLVE

@EEmbers thank you for the screenshots.


I can see your home page is live here: https://www.rebeluslove.com/home and the reason https://www.rebeluslove.com is a 404 error is because you don't have any pages published to the root domain.

 

You will need to follow these steps:

 

1 - edit the home page, click settings, edit the Content slug to be blank (remove "home")

2 - republish the home page

 

If you get an error that a page already exists at the URL (blank) you will need to leave it with "home" and do this first:

 

Go to Settings > Content > Blog > Blog slug (halfway down the page) add "blog" or something else so it isn't blank.

 

If there isn't a blog, create one and add the "blog" slug so it isn't blank.

 

 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon

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6 Replies 6
EEmbers
Member

domain 404 error

SOLVE

thank you for your help. 

 

Hubspot 1.jpgHubspot 2.jpg

0 Upvotes
Jnix284
Solution
Hall of Famer

domain 404 error

SOLVE

@EEmbers thank you for the screenshots.


I can see your home page is live here: https://www.rebeluslove.com/home and the reason https://www.rebeluslove.com is a 404 error is because you don't have any pages published to the root domain.

 

You will need to follow these steps:

 

1 - edit the home page, click settings, edit the Content slug to be blank (remove "home")

2 - republish the home page

 

If you get an error that a page already exists at the URL (blank) you will need to leave it with "home" and do this first:

 

Go to Settings > Content > Blog > Blog slug (halfway down the page) add "blog" or something else so it isn't blank.

 

If there isn't a blog, create one and add the "blog" slug so it isn't blank.

 

 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
Jnix284
Hall of Famer

domain 404 error

SOLVE

@EEmbers can you confirm if your website is live now? If you still have the 404 error, please share screenshots of your configuration for further review so we can pinpoint the issue.


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes
EEmbers
Member

domain 404 error

SOLVE

YES! That worked. THANK YOU THANK YOU THANK YOU. 

Jnix284
Hall of Famer

domain 404 error

SOLVE

you're welcome @EEmbers, I'm glad everything is working as expected now! 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes
EEmbers
Member

domain 404 error

SOLVE
No, it is not working, unfortunately. I attached the screenshots. Please
let me know if you need it done differently, or need anything else from me.
Thank YOU massively for your help.