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Cé_Walhalla on October 03, 2024
When I set up the account, the customer was using their previous brand name. After a rebranding, the name has changed, which I also changed in the Accounts info. However, the 'Copyright' info still uses the previous name. Where can I change this? read more
0 upvote
1 Reply
Hall of Famer | Partner
October 03, 2024 05:21
Hi @Cé_Walhalla , Which copyright info are you referring to? Can you share a screenshot?
CPizzi823 on October 02, 2024
I currently have a form that vets applicable partners. If someone meets the criteria, they become a contact and if they don't, we don't create a contact. I noticed when I extract the data, I can see some of these records, but then after a certa read more
1 upvote
2 Replies
Hall of Famer | Partner
October 03, 2024 01:14
Hi @CPizzi823 , According to this thread this seems to be related to deleted contacts: https://community.hubspot.com/t5/APIs-Integrations/Val...read more
KSergieva11 on October 02, 2024
Hi guys, I unpublished a landing page 20 minutes ago but for some reason the URL is still active and still loading. Any ideas how to completely unpublish the LP?
0 upvote
3 Replies
Hall of Famer | Partner
October 02, 2024 10:25
@KSergieva11 I would give it a bit more time – and reach out to HubSpot support if the issues persists tomorrow.
Solved
Texvyn on October 02, 2024
Hi everyone, I’ve encountered an issue while trying to delete a few images I uploaded while building my website on HubSpot. Surprisingly, there doesn’t seem to be an option to remove these images. I’ve searched through various resources, includi read more
0 upvote
1 Reply
Accepted solution
Community Manager
October 02, 2024 16:47
Hey @Texvyn , thank you for posting in our Community! It sounds like this might be a limitation of the free HubSpot plan. The File Manager i...read more
Solved
TMagnuson on October 01, 2024
I am using the new CTAs for landing pages etc and noticed that if I set my button and uncheck "Open link in new tab", the embed code generates target ="_blank" instead of target ="_self". As you would imagine, this is very frustrat read more
0 upvote
2 Replies
Accepted solution
Community Manager
October 02, 2024 14:09
@TMagnuson -- I checked with the product team and as we concluded, this is not expected behavior. Your account has access to HubSpot Support, so...read more
matthew_stibbe on September 30, 2024
Is there any way for Google Analytics and/or HubSpot reporting to report on whether a page visitor saw personalised smart content or not?
0 upvote
1 Reply
Community Manager
September 30, 2024 17:19
Hey @matthew_stibbe ! Thanks for your post. This is a good question. My initial thought would be to do this manually and sort based on those that ...read more
Solved
JRGies on September 28, 2024
Something is off. I have changed my global settings for colors and in previews they work. But when I embed the form the back ground is a different color. Here is what I mean
0 upvote
1 Reply
Accepted solution
Hall of Famer
September 28, 2024 17:00
@JRGies the global color settings are used on the form preview as you showed when you published the form, this gives you control of what the form l...read more
Solved
JTrygg on September 27, 2024
Hey there, I'm interested in turning on the Double Opt-In feature in Hubspot. I'm wondering how this works when a new contact fills out a form that is gating an asset? For instance, does the Contact need to confirm their email via the double op read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
September 27, 2024 15:08
Hi @JTrygg , If your form already includes a follow-up email, contacts will be sent the follow-up email once they've clicked the link in the d...read more
Solved
pinchvalve on September 27, 2024
We changed the URL of our website. Currently, we are redirecting traffic for the new URL to our old URL. This causes some issues, so we want to update the domain to the new URL. This is pretty straightforward in Hubspot, but my IT team has requested read more
0 upvote
3 Replies
Accepted solution
Hall of Famer
September 27, 2024 11:50
@pinchvalve the easy button is to connect the old domain as the email sending domain and use the new domain for the website. You wouldn't need to c...read more
Solved
BHall2 on September 27, 2024
Hi all I am not ready for my website through HubSpot to go live. Somehow my Blog Listing Page had been published and it won't unpublish. Can anyone help?
0 upvote
3 Replies
Accepted solution
Member
September 27, 2024 11:01
Hi @BHall2 , like I don't find the unpublish option anywhere for the blog listing but I found couple of workaround so you can stop people to view y...read more
Solved
shoon on September 26, 2024
Hi all, I want to set a unique favicon that is not the default brand favicon for a landing page. The theme I'm using is not a child theme, so I'm not able to make any edits on the files themselves. Is there a way for that landing page to show it read more
0 upvote
1 Reply
Accepted solution
Hall of Famer
September 26, 2024 19:30
Hi @shoon happy to help with overwriting the favicon for a landing page, this will only work if you have a paid subscription as you will need acces...read more
Solved
KKeiser on September 25, 2024
I have just onboarded hubspot into my company and need some assitance with set up. Our main website is hosted on a root domain which lives in AEM. I want to leverage hubspot to build all our marketing pages and need gudiance on how to facilitate thi read more
0 upvote
1 Reply
Accepted solution
Key Advisor | Platinum Partner
September 25, 2024 12:59
Hi @KKeiser , Just to clarify, you have an existing website that lives on mywebsite.com (or www.mywebsite.com ) and you would like to be abl...read more
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