I'm trying to a publish website page under the root of the domain. For example, my domain is abc.com, I'm trying to publish it under abc.com/ But when I click public, it always error out, with no detailed error information. I was once able t read more
Hi @MSun89 ,
Is the domain already properly connected? Just adding the domain to HubSpot allows us to create pages under it, but it will cause...read more
Hello, I've purchased a domain through Porkbun, created a website through Hubspot Content Hub (free plan), and followed Hubspot's instructions on how to Connect a Domain by adding the appropriate A and CNAME information in my Porkbun DNS manager. read more
From what you’ve described, it looks like the issue isn’t with HubSpot or Porkbun directly, but rather with your nameserver (NS) setup. When you upda...read more
How can I set my homepage as the default page when I enter my website address? Right now, the page only loads when I type www.mysite.com/home . I tried deleting the slug, but when I click "Update," HubSpot shows an error: "Error. Try to update th read more
Hey @Cristinaxpv This usually happens when you're trying to set a page live at the root domain (like www.mysite.com ) but the system’s not letti...read more
Hi there, I'm trying to publish my website using Hubspots website builder and link it to my existing domain. After doing so it shows my domain as connected but has the message: SSL activation for thepodlyapp.com is processing. Furthermore when read more
Hi @MHorton8 ,
Have you had a chance to check your DNS configuration ? Please ensure that your domain’s DNS records are correctly pointing to ...read more
Hi, I have a CTA banner on my website while our customer portal is down for maintenance. On the banner I have a button which contains a email address link. On mobile it is works as intended, but on desktop the button doesn't do anything when you read more
Hi @DJohnson4 ,
Typically, when I've come across this, it's not an issue with the actual link itself; it's because the browser relies on the s...read more
I would like to embed TikTok videos on the website. I've tried Video Gallery Slider and Video With Content, but both of them didn't appear properly when I embeded TikTok videos with the links. If there are any good apps or modules, I would lik read more
@ATT which HubSpot tool are you referring to? If you're using templates from the marketplace, which ones? Can you share the exact embed code you us...read more
Hi There, I want to change the font used in the accordion title in the growth theme, but when I move my mouse onto the font dropdown list it will diminish very fast and I cannot choose any font. Did anyone encounter this and how to resolve?
Being able to express your thoughts in the form of a blog, website or a webpage used to be a straightforward process as you simply had to upload your ideas online for the world to see. With the introduction of AI, things have changed as what used t read more
Hi, I cant get my site clickandcount.se live, I get a 404 no matter what I have tried. I have read all 400 trix here in the community and tried my best but i doesnt work. I have deleted the DNS-connection and added again but same problem. My DNS read more
I have a csv file that I'm trying to upload to the URL redirect list. Nothing looks incorrect in the file. There are no duplicates or existing pages. However, I try uploading it and get a Import Error notification, but no error log or anything telli read more
@rebecca_fcpa if the support rep can't get it to work, then it's a bug or undocumented behaviour - in both cases, they need to investigate / escala...read more
Hi Team,
I’m experiencing an issue with my connected domain on a Free HubSpot account. It was connected through Hubspot's automated domain connection integration with godaddy.
Hub ID: [Hub ID]
Primary Domain: hannonsestateservi read more
Hi @VDuck ,
The website loads correctly on my end. If you haven't made any changes, it was likely just waiting for the DNS propagation to fini...read more