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CStenger on January 23, 2024
Hi! In Conversations>Chatflows, every chat is off. However, when we add our hubspot embed code to our site, the chat bubble and window still appear. We don't see it on the HubSpot cms pages, just externally where we have the tracking code. I read more
0 upvote
3 Replies
Participant
January 24, 2024 10:49
Thank you both for your quick response. I confirmed with our developer that we still see the chat window in incognito mode. Our chatflows have been t...read more
Solved
DGibson2 on September 21, 2023
Hi, I'm wondering if anyone is able to help me. I'm currently working on updating the twitter icon to change it to the neew 'X' logo to keep our website up-to-date and fresh. However, i'm currently stuggling to find a way of carrying this piece of w read more
0 upvote
2 Replies
Accepted Solution
Key Advisor
September 21, 2023 08:09
You will likely need to go into the Design Tools to edit your template. If this is a template from the marketplace you could ask the creator of the t...read more
Solved
EAste11 on April 07, 2023
Good morning, I've recently activated a Hubspot live chatbot on my website, which appears on the bottom right of the webpage. However, when a user clicks on the menu from a mobile device, the chatbot icon covers the option to change language read more
Accepted Solution
Recognized Expert | Partner
April 14, 2023 09:49
Thank you @PamCotton Hey @EAste11 I'd bet we can just modify teh z-index of the elements on the page when the menu is open. If you could shar...read more
amir_kapsr on March 16, 2023
I am using CloudFront as a reverse proxy with HubSpot, but I am experiencing DNS issues with the chatbot. I have already integrated all the required headers, including HubSpot-Trust-Forwarded-For: true and X-Forwarded-For, any suggestions ?
0 upvote
3 Replies
Most Valuable Member | Elite Partner
March 20, 2023 12:15
@amir_kapsr okay let me check with some of my colleagues. It looks like maybe it's a setting in your domain registrar, but I'll see if I can find m...read more
ValK on June 02, 2022
I've made the button "See It Live", on all pages of my site ( https://www.opslock.com ), trigger a chat bot. However, if a user closes it, the chat doesn't reopen if they click on the button again. I've looked at some documentation, but I don't und read more
0 upvote
2 Replies
Participant
June 02, 2022 09:43
Not what I meant. For example, when you click on "See It Live" the first time, the chat appears. However, if you close it and click on "See It Live" ...read more
Solved
KLitzenberger on December 02, 2021
Is it possible to implement a chatflow from Hubspot on Webflow?
0 upvote
1 Reply
Accepted Solution
Guide | Diamond Partner
December 03, 2021 01:08
Hi @KLitzenberger , If you want to implement a HS chatflow on any ecternal website, to track teh data yiu have to install the HubSpot tracking cod...read more
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