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Solved
leaner-dev on August 14, 2025
Embed Live Chat on Google Site
I'm having exactly the same question as this: " Embed Live Chat " ! Google Site is sandboxing the script, so there's no way for it to load properly, and as a result the chatbot is not appearing.
Reply Chat
0 upvote
5 Replies
Accepted solution
GiantFocal
Top Contributor | Gold Partner
August 14, 2025 11:49
Hi @leaner-dev , You’re right that Google Sites sandbox third‑party scripts, which prevents HubSpot’s chat widget from loading properly. That’...read more
Solved
nickec on October 28, 2024
Chat accept cookies anomaly
I made a small change to our CookieYes cookie manager display today, which I then changed back, and now I'm getting a strange box where the Hubspot chat launcher should be before cookies are accepted. I've never seen this before, and obviously, it's read more
Reply Chat Website Pages
0 upvote
14 Replies
Accepted solution
nickec
Participant
January 15, 2025 06:53
I contacted CookieYes support about this. In my case, it was an issue with CookieYes, not Hubspot, and this was the resolution their support gave to ...read more
Solved
CStenger on January 23, 2024
How do you remove chat from a website?
Hi! In Conversations>Chatflows, every chat is off. However, when we add our hubspot embed code to our site, the chat bubble and window still appear. We don't see it on the HubSpot cms pages, just externally where we have the tracking code. I read more
Reply Chat
0 upvote
3 Replies
Accepted solution
Jnix284
HubSpot Employee
January 23, 2024 19:50
@CStenger To confirm, are you still seeing the chat even in incognito? I'm wondering if there's a cache situation happening with the HubSpot server...read more
Solved
DGibson2 on September 21, 2023
How do i go about updating these social icons on the top of my website
Hi, I'm wondering if anyone is able to help me. I'm currently working on updating the twitter icon to change it to the neew 'X' logo to keep our website up-to-date and fresh. However, i'm currently stuggling to find a way of carrying this piece of w read more
Reply Chat
0 upvote
2 Replies
Accepted solution
Ben_M
Key Advisor
September 21, 2023 08:09
You will likely need to go into the Design Tools to edit your template. If this is a template from the marketplace you could ask the creator of the t...read more
Solved
EAste11 on April 07, 2023
Hide chatbot icon when users click on hamburger menu on mobile
Good morning, I've recently activated a Hubspot live chatbot on my website, which appears on the bottom right of the webpage. However, when a user clicks on the menu from a mobile device, the chatbot icon covers the option to change language read more
Reply Chat Enterprise Marketing Website Pages
0 upvote
2 Replies
Accepted solution
Kevin-C
Recognized Expert | Partner
April 14, 2023 09:49
Thank you @PamCotton Hey @EAste11 I'd bet we can just modify teh z-index of the elements on the page when the menu is open. If you could shar...read more
amir_kapsr on March 16, 2023
DNS issue with chatbot
I am using CloudFront as a reverse proxy with HubSpot, but I am experiencing DNS issues with the chatbot. I have already integrated all the required headers, including HubSpot-Trust-Forwarded-For: true and X-Forwarded-For, any suggestions ?
Reply Chat
0 upvote
3 Replies
danmoyle
Most Valuable Member | Platinum Partner
March 20, 2023 12:15
@amir_kapsr okay let me check with some of my colleagues. It looks like maybe it's a setting in your domain registrar, but I'll see if I can find m...read more
ValK on June 02, 2022
Made my button trigger the chat. But once the user closes the chat, the button doesn't work anymore.
I've made the button "See It Live", on all pages of my site ( https://www.opslock.com ), trigger a chat bot. However, if a user closes it, the chat doesn't reopen if they click on the button again. I've looked at some documentation, but I don't und read more
Reply Chat
0 upvote
2 Replies
ValK
Participant
June 02, 2022 09:43
Not what I meant. For example, when you click on "See It Live" the first time, the chat appears. However, if you close it and click on "See It Live" ...read more
Solved
KLitzenberger on December 02, 2021
Chatflow from Hubspot to Webflow?
Is it possible to implement a chatflow from Hubspot on Webflow?
Reply Chat Website Pages Workflows
0 upvote
1 Reply
Accepted solution
webdew
Guide | Platinum Partner
December 03, 2021 01:08
Hi @KLitzenberger , If you want to implement a HS chatflow on any ecternal website, to track teh data yiu have to install the HubSpot tracking cod...read more
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