WordPress Site Causing Issues

[RGael]

I recently integrated my WordPress site with HubSpot, but I'm experiencing some issues with the integration. Whenever I try to create a new page or post in WordPress, it's not showing up in HubSpot as expected. I'm not sure what's causing the problem and I'm hoping someone in the HubSpot community can help me troubleshoot the issue. Can anyone offer any suggestions or advice on how to resolve this problem?

[hyaseen]

It sounds like there might be a sync issue between WordPress and HubSpot. Here are a few troubleshooting steps you can try to resolve the problem:

1. Check the HubSpot Plugin: Ensure that the HubSpot plugin is properly installed and up to date in your WordPress dashboard. Sometimes, an outdated or corrupted plugin can cause integration issues.

2. Reconnect the Integration: Try disconnecting and reconnecting the WordPress-HubSpot integration. This might help re-establish the sync between the two platforms.

3. Review API Keys: Double-check that your HubSpot API key is correctly entered in the plugin settings. If the API key is incorrect or expired, it could prevent the pages and posts from syncing properly.

4. Clear Caches: Both WordPress and HubSpot might be caching old data. Clear any caches in WordPress and HubSpot, and try again.

5. Check for Conflicting Plugins: Sometimes, other plugins in WordPress can interfere with the integration. Try disabling other plugins one by one to see if a conflict is causing the issue.

6. HubSpot Sync Settings: Review your HubSpot settings to ensure that the sync options for pages and posts are configured properly.

7. Check for Errors: Check your browser’s console for any errors or warnings when creating a page or post. This could provide more insight into what’s happening.

If none of these steps work, it might be helpful to reach out to HubSpot support with any specific error messages or details you’ve encountered.

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[ARaheem5]

You should check if the HubSpot WordPress plugin is properly installed and up-to-date. Also, ensure that the HubSpot API key or integration settings are correctly configured. Sometimes, clearing your WordPress and HubSpot caches can help. If the issue continues, could you try reconnecting the integration or checking for any plugin conflicts? Let me know if that works! Capitalwave 

[Diarydekho]

It sounds like there may be an issue with how your WordPress site is integrated into HubSpot. To troubleshoot:

1. Check the HubSpot plugin: If you're using a HubSpot plugin, ensure it’s installed correctly and updated.
2. Confirm domain connection: Make sure your domain is properly connected to HubSpot. You can refer to HubSpot’s guide on connecting domains.
3. Look for error messages: Are you seeing any error messages in either platform? These could give more insight into the issue.
4. Manual tracking script: Alternatively, you could manually add the HubSpot tracking script to your WordPress pages using tools like Google Tag Manager.

[Ben_M]

What integration? The hubspot plugin? That plugin doesn't do much more than put the tracking script on yoru page which you can just as easily do with something like Google Tag Manager.

The more you can explain about what the specific issues, or error messages you are receiving the better we will be able to help you.

[kvlschaefer]

Hi @RGael,

Thank you for reaching out to the Community!

It's my understanding that you have a WordPress page hosted in HubSpot but it is not loading, correct?

Can you confirm that your domain is connected to Hubspot? Here is a guide on connecting your domain to HubSpot. If it is connected, are you seeing any error messages?

The more information and screenshots you can include, the better the community can assist.

Thank you,

Kristen