Website not publishing to mobile

[KHassen3]

I am utilizing GoDaddy and the free Hubspot CMS.  Finally resolved the publishing issue with the great tip provided in the community about the "slug" and now it is publishing to desktop but I am continuing to get the error message when trying to access on my mobile device.  Any tips?

[danmoyle]

@KHassen3 there shouldn't be any difference in accessing a website from a desktop browser and a mobile browser. What is your phone set up and which browser are you using? Can you see other sites on mobile? 

Here's a resource I found that may have some help: 9 reasons your website doesn’t work on mobile (general, not HubSpot)

I can't think of a reason and haven't experienced this when publishing content on a HubSpot-hosted site. The only thing in my mind is that it's a phone problem or a caching issue. 

[KHassen3]

Thanks, Dan.  I am on an iPhone so the browser is Safari.  Others have reported the same issue when trying to test the site for me...I will keep exploring and clear my cache and is if that helps.

[danmoyle]

@KHassen3 could you share the URL in text here? I'm happy to look on desktop and mobile. Maybe I'll have an idea. 

[KHassen3]

Thank you so much for your help.  The URL is KerryAHassen.com

[KHassen3]

Sure. Thanks for offering @danmoyle. The URL is KerryAHassen.com

[danmoyle · Accepted solution]

@KHassen3 one thing I notice right away is that if I don't have the "www" it won't open anywhere. So your set up in your domain may need some attention. When I add the www it does work on desktop. But that may be an indicator that your domain set up needs to be fixed, that maybe it's not HubSpot as the issue.