Blog, Website & Page Publishing

claire-m-ethos
Member

Website Error - This page is unavailable.

SOLVE

My Hubspot website is not working. When I go to the domain it reads "This page is unavailable. If you believe this is a mistake, please contact the website owner."

 

Everything seems to be connected and it's been well over 72 hours. What am I missing?

 

Screenshot 2024-10-13 at 2.40.12 PM.png

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1 Accepted solution
Jnix284
Solution
HubSpot Employee
HubSpot Employee

Website Error - This page is unavailable.

SOLVE

@claire-m-ethos happy to help figure out what's going on, did you happen to change your language settings after connecting your DNS?

 

If so, you might need to unpublish your home page and then publish it again.


replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot


Jennifer Nixon

View solution in original post

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3 Replies 3
ACole37
Member

Website Error - This page is unavailable.

SOLVE

I am experiencing this same issue, I have unpublished and re-published yet still the webpage is unavailable. The domain was purchased through GoDaddy and I checked the DNS CNAME file is what it should be following the instructions noted specifically for GoDaddy on this page: https://knowledge.hubspot.com/domains-and-urls/connect-a-domain-to-hubspot?_gl=1*kj18a*_gcl_au*MTcyO....

 

Still, the website isn't available. On HubSpot's end it is all green, says connected. The pages are published. What else could the issue be?

0 Upvotes
Jnix284
HubSpot Employee
HubSpot Employee

Website Error - This page is unavailable.

SOLVE

@ACole37 if you changed your language settings after publishing your domain, you'll need to trigger a change that will cause the server to reset it's cache and allow your pages to load. 

 

I've found out in helping a few others that it's not as simple as unpublish/republish, you can find the steps here that should do the trick.


replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot


Jennifer Nixon
0 Upvotes
Jnix284
Solution
HubSpot Employee
HubSpot Employee

Website Error - This page is unavailable.

SOLVE

@claire-m-ethos happy to help figure out what's going on, did you happen to change your language settings after connecting your DNS?

 

If so, you might need to unpublish your home page and then publish it again.


replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot


Jennifer Nixon
0 Upvotes