Video Autoplay on Website

SOLVE
TokyoSupercars
Member

Hi all,

 

I've uploaded and embedded a video file to my website but I want it to autoplay as someone opens the page. How do I go about doing this?

0 Upvotes
2 Accepted solutions

Accepted Solutions
MatthewShepherd
Solution
HubSpot Employee

Hi @TokyoSupercars 

 

That native Insert Video functionality in Hubspot is powered by Vidyard in the backend. Here's an article describing the integration:https://knowledge.hubspot.com/articles/kcs_article/integrations/use-video-in-hubspot

 

You can get your video to autoplay but you need to to change the video's settings within Vidyard. To do that you are going to need to:

 

  • Create a Vidayed account at https://secure.vidyard.com/
  • Connect your Vidyard account to Hubspot: https://www.vidyard.com/integrations/hubspot/  -> click Get Started and connect to your portal
  • Log in to https://secure.vidyard.com/
  • You should see any videos that you already embedded in your Hubspot pages using the Insert->Video functionality. If you don't see it make sure you are viewing your Hubspot Group (look for change group)
  • Hover over the video, click settings, and toggle autoplay on

 

hs-vidyard.PNG

 


Matthew Shepherd

Senior Inbound Consultant

Professional Services | HubSpot

He/Him

linkedin.com/in/matthewshepherd/
https://www.hubspot.com/services/professional

View solution in original post

MatthewShepherd
Solution
HubSpot Employee

@ChocolateFilms 

 

From your screenshot, it looks like you are going to Video settings. You need to go to Player settings

 

 

hs-vidyard-settings.png

 

On the Players screen hover over your video, click settings, and then you should be able to see the autoplay option.

 

 

hs-vidyard-settings-2.png

 

 

@JodieMul did you go the Players or Video screen?


Matthew Shepherd

Senior Inbound Consultant

Professional Services | HubSpot

He/Him

linkedin.com/in/matthewshepherd/
https://www.hubspot.com/services/professional

View solution in original post

14 Replies 14
MatthewShepherd
HubSpot Employee

Hi @TokyoSupercars 

 

Are you embedding videos using the Vidyard integration with Hubspot, or something else?

 

If it is Vidyard, this thread might help: https://community.hubspot.com/t5/Blog-Website-Page-Publishing/How-to-add-autoplay-to-vidyard-videos-...


Matthew Shepherd

Senior Inbound Consultant

Professional Services | HubSpot

He/Him

linkedin.com/in/matthewshepherd/
https://www.hubspot.com/services/professional
0 Upvotes
TokyoSupercars
Member

Hi, 

 

No I just uploaded by going to Insert > Video.

 

We currently dont use Vidyard.

0 Upvotes
MatthewShepherd
Solution
HubSpot Employee

Hi @TokyoSupercars 

 

That native Insert Video functionality in Hubspot is powered by Vidyard in the backend. Here's an article describing the integration:https://knowledge.hubspot.com/articles/kcs_article/integrations/use-video-in-hubspot

 

You can get your video to autoplay but you need to to change the video's settings within Vidyard. To do that you are going to need to:

 

  • Create a Vidayed account at https://secure.vidyard.com/
  • Connect your Vidyard account to Hubspot: https://www.vidyard.com/integrations/hubspot/  -> click Get Started and connect to your portal
  • Log in to https://secure.vidyard.com/
  • You should see any videos that you already embedded in your Hubspot pages using the Insert->Video functionality. If you don't see it make sure you are viewing your Hubspot Group (look for change group)
  • Hover over the video, click settings, and toggle autoplay on

 

hs-vidyard.PNG

 


Matthew Shepherd

Senior Inbound Consultant

Professional Services | HubSpot

He/Him

linkedin.com/in/matthewshepherd/
https://www.hubspot.com/services/professional

View solution in original post

TokyoSupercars
Member

Matthew,

 

I can't thank you enough. I followed your instructions and it worked within seconds.

 

Thank you.

0 Upvotes
MatthewShepherd
HubSpot Employee

Great. Glad I could help. If this answered your question, could you mark my answer as a solution?


Matthew Shepherd

Senior Inbound Consultant

Professional Services | HubSpot

He/Him

linkedin.com/in/matthewshepherd/
https://www.hubspot.com/services/professional
0 Upvotes
JodieMul
Member

Hi Matthew

 

I follwed your steps  and toggled auto play for all of our videos in vidyars but it didn't work. Hubspot then told me I need to pay for a Vidayrd account to get this functionality. Seems crazy with what we already pay for Hubspot. Am I doning something wrong/being told the wrong thing?

 

Thanks

 

J

0 Upvotes
MatthewShepherd
HubSpot Employee

Hi @JodieMul 

What level of Hubspot subscription do you have? Vidyard powers the native video integration for HubSpot Pro and Enterprise, in which case you shouldn't need a paid Vidyard account for the above to work.


Matthew Shepherd

Senior Inbound Consultant

Professional Services | HubSpot

He/Him

linkedin.com/in/matthewshepherd/
https://www.hubspot.com/services/professional
0 Upvotes
JodieMul
Member

@MatthewShepherd  thanks for getting back to me.

 

We have Marketing Hub and sales Professional. I have spoken to both hubspot and Vidyard who both said we would need a paid Vidyard account which I can not justify just to make videos auto play when we already pay a lot for our Hubspot suscription.

 

I have tried embedding a Vimeo video and it only plays automatically when the page is reloaded.

 

Any advice would be welcome

0 Upvotes
MatthewShepherd
HubSpot Employee

Hi @JodieMul 

I don't have a paid Vidyard account and this is working for me on Hubspot Marketing Pro. Take a look at my (messy) test page here: http://go.dotdynamic.ie/test

A few questions:

  • How are you embedding your video in Hubspot i.e. pasting embed code, using insert video in Hubspot editor, something else?
  • When you insert your videos in your Hubspot content are they showing up in your Vidyard account or are you adding them to Vidyard separately?

Matthew Shepherd

Senior Inbound Consultant

Professional Services | HubSpot

He/Him

linkedin.com/in/matthewshepherd/
https://www.hubspot.com/services/professional
ChocolateFilms
Member

Hi Matthew

 

I'm trying to do the same thing. 

We're on HubSpot Marketing Pro and I did create a Vidyard account and integrate this, we are not paying for Vidyard separately though.

 

I do not see the feature you mention to turn on autoplay in Vidyard, see screen shot: https://drive.google.com/file/d/1AD-GpGNVgK4ftKXvXcND2zT6rLGXtDR_/view?usp=sharing 

 

Any other solutions?

 

Thank you

 

0 Upvotes
MatthewShepherd
Solution
HubSpot Employee

@ChocolateFilms 

 

From your screenshot, it looks like you are going to Video settings. You need to go to Player settings

 

 

hs-vidyard-settings.png

 

On the Players screen hover over your video, click settings, and then you should be able to see the autoplay option.

 

 

hs-vidyard-settings-2.png

 

 

@JodieMul did you go the Players or Video screen?


Matthew Shepherd

Senior Inbound Consultant

Professional Services | HubSpot

He/Him

linkedin.com/in/matthewshepherd/
https://www.hubspot.com/services/professional

View solution in original post

ChocolateFilms
Member

Brilliant, that works. Thank you!

JustineSiebke
Member

I've followed these steps - although, note: the vidyard interface has changed since the answer was originally posted. 

I'm adding a video to a landing page and

- it does autoplay in the 'module edit' space 

- it doesn't autoplay in the 'content' space

- it doesn't autoplay in the preview

- it doesn't autoplay when the page is published

I've tried loading the video direct into vidyard and enabling 'embed' but there appears to be no way to generate an embed code. (note: vidyard made significant changes to embed codes at the beginning of the year)

Also, if I load a video directly into vidyard - there's no way to select it when you edit a page (it only shows videos uploaded via hubspot)

 

I have pro hubspot and free (included) vidyard account

 

I'm now sitting on a landing page with dreadful drop off figures because the video doesn't auto run - Help please !!!

0 Upvotes
JustineSiebke
Member

Found the solution - thanks to the guys at Hubsnacks - they are seriously making my life a million times easier! 

 

In terms of HubSpot Vidyard, it has a limited option. In order to make it autoplay, you need to update the code manually after inserting HubSpot Video by selecting Advanced > Source Code > Change Autoplay=True
https://prnt.sc/tgwasz

Video Tutorial

https://share.vidyard.com/watch/s1qEJFYNUg48dJkwr5PWGn?