Blog, Website & Page Publishing

BPinnock
Member

Unable to validate

Hi,

 

I recently got an error on my domain page saying that my domain couldn't be validated. It has worked well for a long time but suddenly this changed.

 

BPinnock_0-1703254547215.png

 

0 Upvotes
2 Replies 2
Ben_M
Key Advisor

Unable to validate

What happens when you hit contact us are you brought here? If you haven't already, I would check with your domain provider to verify the DNS. There is this KB article ( https://knowledge.hubspot.com/email/troubleshoot-your-email-sending-domain ) you could try as well.

 

Unfortunately, with hubspot free plans they do not offer support and as a user-to-user community we don't have access to always fully understand what is wrong without going into all of your systems (Hubspot, Domain provider, etc.).

BPinnock
Member

Unable to validate

yes, if I click hit contact us, I just get redirected to the community page.

 

 

0 Upvotes