Unable to drag images within blog publisher.

[EmmettHughes]

We used to be able to drag an image to where we wanted it within the blog publisher up until this week. Seems like a bug on the HubSpot side. Any reason this may have happened.

[jennysowyrda]

Hey @EmmettHughes, 

Can you please send along screenshots and provide more information in regards to what you used to be able to do and what you can no longer do? 

Thank you, 

Jenny

[EmmettHughes]

You used to be able to take upload an image to the blog publisher. Then, you could drag it to the line you wanted it to appear on — now, you can't do that and it appears stuck where you originally placed it.

[jennysowyrda]

Hi @EmmettHughes, 

You will need to upload your images into your file manager before you can get them into your blog post. You can drag from your desktop into the sidebar, and then select the image from the sidebar (see below). 

Is this the functionality you are referring to? If not, sending along screenshots of what you are seeing and what part of the tool you are working in would be great! 

[EmmettHughes]

https://drive.google.com/file/d/1FUmXMitGprZr6Ird3FqfQf7riJZPTfkv/view?usp=sharing

Here. Try this.

[jennysowyrda]

Hi @EmmettHughes, 

Thank you for the video! That was very helpful in ensuring we were looking at the same thing. 

Can you please share the hub ID (either here or through a direct message) of the portal you are experiencing this in as well as the browser type (chrome, safari, etc.) and version (68, 11, etc.). 

I am going to partner with the Support team for next steps. 

Thanks, 
Jenny

[EmmettHughes]

Looks like this has been resolved.

[jennysowyrda · Accepted solution]

Hey @EmmettHughes, 

Just to circle back, yes the issue has been resolved! Thank you for providing me with the information and your patience! 

Thank you,
Jenny

[EmmettHughes]

Hard to send a screenshot of this movement. You just can't drag and drop images to move them within the blog publisher.