Unable to delete Meetings.Hubspot.Com link

[PleaseHelpMe]

Hi,

I've desperately been trying to get someone from hubspot to help me for months but no luck. Just keep getting pointed in circles so I've left Hubspot but it's still causing me problems. 

I had a meetings.hubspot.com link that I was using at my old company so people could book a meeting with me. Great feature.

Before leaving the company, I deactivated the link. Didn't work. Spoke with customer service / technical support. Didn't work. Now I've left the company and the link is still active, even though I'm at a new organization. My current clients keep telling me I'm missing their appointments because they're using the same link but no-one at hubspot can seem to delete the link.

In an ideal world, I'd use the same link but re-direct it to the company i am at now. But Hubspot team keep telling me to use the same means I've tried many times with no luck. Just need someone to go in and un-publish the link or re-direct the link.

Happy to share the link privately (I don't want to put my name on here).

Please help!

[DianaGomez · Accepted solution]

Hi @PleaseHelpMe, 

Thanks for reaching out to the Community!

Upon researching this topic, I came across the solution provided by Jennifer in the following post. I recommend following her instructions thoroughly to successfully achieve your objective.

Best regards,

Diana

[Ben_M]

What about your old company? Won't they look into this and de-activate the link for you? I wouldn't think they would want to advertise your services either. Also, how are clients still getting to your old link? I would go through your emails, website pages, etc. to make sure it's not accessible anywhere online for someone to get to.

[PleaseHelpMe]

Hi Ben,

Their admin also can't seem to de-activate it. I also tried to de-activate it several times when I was at the company but for some reason it wouldn't do so. I kept asking the Hubspot team (and still do) but no-one seems to be able to do so.

I posted the link on various blogs/websites and several people I was connected with also posted it in numerous places so I'm not able to track all the place it is posted. If I know the link was permanent and that Hubspot wouldn't be open to de-activating/de-publishing/deleting the link then I wouldn't have used it in the first place