URL not displaying webpage I've created but random page with my business name

[BBoothman]

Hello, please can someone help me.... I've created a webpage and connected a domain (from squarespace which in itself was a complete nightmare)! My website is published, but the webpage I see when I follow the URL is not the webpage I have created. It is my business name and the same template I used, but nothing else is as I've designed the page. None of my information, pictures etc and none of the links work either. I can see the page I have created in my hubspot account, edit it, and preview it all fine, but the same webpage is just not live.

Initially the URL wouldnt load and so I contacted Squarespace, thinking the problem was at their end, as I was having difficulty connecting my domain, (squarespace bought out Goggle domains and it seemed lots of people have had issues connecting domains to new webpages since). They couldn't see an issue and finally 3 days later when checking the URL it has gone from various 'page not found' messages to this odd version of a webpage that is not mine. 

I'm presuming it's something to do with one of the A records or the CName?! As they are what I've had issues updating and when I spoke to Squarespace they sent me a screenshot telling me to contact hubspot to ask what the issue was and that they might then be able to help me. 

I have little understanding in the field, although have previously published a webpage before no issues... the issues all seem to have occurred having to connect the domain in this instance and I'm at a complete loss now. 

TIA

Becki

[BBoothman]

Hi, I've just realise the images haven't loaded, as I replied via email and they were fine in there.. I've since requested help in a new post with an updated version of the issue.

[Olivia_Bagnall]

Hi @BBoothman 

My name is Olivia and I would be happy to help you here! 

Would you mind providing the following screenshots? 

1) Page settings showing the page URL in full 
2) Page status of showing 'published'
3) Screenshot of your domain settings in HubSpot 

Finally, please paste the URL of the page. 

Thank you so much! 

[BBoothman]

Hi Olivia

Thanks for taking the time to respond to me. I think I've managed to
include everything that you've requested but please let me know if it's not
right.

I've also included some screenshots of the preview of the webpage I've
published so you can see what I'm seeing and expecting to be published.

Finally I've included a screenshot that was sent to me by sqaurespace when
I intitally contacted them for help asking why the domain was not switching
over. The screenshot is of my DNS setting there.. As I mentioned in my post
they suggested I speak to hubspot to find out what the issue was and then
go back to them if it was something their end, I don't know if it's
relevant, but I'll include below anyway.

*Page setting with URL:*

[image: image.png]

*Domain settings:*

[image: image.png]

[image: image.png]

[image: image.png]

*Published status:*

[image: image.png]

*The page URL*: https://beckisofttissuetherapy.co.uk/

*My Preview:*

[image: image.png]
[image: image.png]
[image: image.png]
[image: image.png]

*From Squarespace:*

[image: image.png]

Thanks

Becki